Social Media Content Creator & Coordinator - Contract

About Fetch

At Fetch, we’re dedicated to helping pets live their healthiest and happiest lives. Our comprehensive insurance coverage is designed with modern pet parents in mind, and we’re proud to support the veterinary, shelter, and breeder communities. We believe in ensuring pets receive the best care possible and are committed to making that vision a reality every day.

Fetch is a high-growth Warburg Pincus portfolio company with an expanding team of over 350 pet-loving employees working together to shape the future of pet health and wellness.

About The Industry

The pet insurance industry is more important than ever, offering peace of mind and financial protection for pet owners. The sector is expanding quickly, fueled by growing awareness of the need for accessible, high-quality veterinary care. With advances in veterinary medicine, pets now have access to the most effective treatments available, making pet insurance an essential component of modern pet care.

Job Overview

This is a full-time contract role. As the Social Media Content Creator & Coordinator, you will lead hands-on work supporting Fetch’s brand presence across social platforms. Working closely with the Senior Manager of Brand Reputation, you will be responsible for content creation, community management, partnership coordination and social media initiatives that support Fetch’s brand and customer experience. Alongside our team, you’ll gain exposure to how social media, brand reputation, and customer experience work together to support Fetch's growth.

The expectation is to work a five (5) day, 40-hour week unless otherwise scheduled by their supervisor. Duration: 3–4 months. Location: Remote.

Responsibilities

• Understanding the overall concept of the company, including the brand, customer, product goals, and all other aspects of the assigned department.
• Creating a cohesive social media strategy that brings the brand’s core values to life in a social first approach.
• Proposing and creating content for Facebook and Instagram, as well as scheduling across those social media platforms.
• Assisting with community management, including monitoring channels and supporting responses and review management.
• Coordinating with internal teams to help address social media inquiries or concerns.
• Assisting with social listening, reporting, and performance insights.
• Supporting brand reputation initiatives and identifying opportunities to improve engagement.
• Accepting designated, business-focused projects, proposing ideas, and presenting work.

Requirements

• Recently graduated in Marketing, Communications, Digital Media, or a related field.
• Prior experience required (preferably in social media, marketing, or content creation).
• Familiarity with social media platforms such as Facebook, Instagram, TikTok, and YouTube.
• Strong written and verbal communication skills, with attention to tone and detail.
• Ability to take initiative, manage multiple tasks, and work in a fast-paced environment.
• Proven ability to think creatively while also applying critical thinking.

What Will Help You Be Successful

• Experience working on brand social media (beyond personal accounts).
• Ability to balance creativity with performance and data-driven thinking.
• Comfortable working independently and taking ownership of projects.
• Curious, proactive, and eager to learn.
• Strong attention to detail, especially in tone, timing, and communication.

Compensation

This contract role is paid at $20 per hour for full-time, 40-hour work for the duration of 3-4 months. Please note: any compensation range listed on this posting is for internal system requirements - this role is compensated at a fixed hourly rate of $20.

WORK-FROM-HOME SET-UP

• Subscription to a reliable high-speed internet connection (minimum of 100 Mbps download and 30 Mbps upload speed).
• A quiet, dedicated place to work in your home that is not easily disrupted by background noises or regular distractions.
• Office space must be large enough to accommodate two 19” monitors, a laptop, mouse, keyboard, and headset.
• Ability to set up and connect (with instructions and remote IT team assistance) equipment that is shipped to your home.

Recruiting Fraud Alert

At Fetch, your personal information and online safety are paramount. Please be aware that only Fetch Recruiters and Hiring Managers will contact you regarding your application or background. All official communications from Fetch employees will originate from a fetchpet.com email address. You will never be asked for payments, financial details, or sensitive information like social security numbers by our Recruiters or Hiring Managers.

EEO Statement

Fetch is proud to be an equal opportunity employer. We’re committed to building a workplace that reflects the diversity of pet parents everywhere—hiring and developing individuals from all backgrounds and experiences to strengthen our inclusive, collaborative culture. We welcome applications from all qualified candidates regardless of race, color, religion, national origin, sex, gender, age, marital status, appearance, sexual orientation, gender identity or expression, family responsibilities, disability, medical condition, student status, political affiliation, military or veteran status, citizenship, genetic information, or any other status protected by law. Fetch will provide reasonable accommodations for individuals with disabilities throughout the hiring process. If you need assistance or an accommodation to apply, please contact us at people@fetchpet.com. Read our Privacy Notice for California Residents.

Key skills/competency

• Social Media Strategy
• Content Creation
• Community Management
• Brand Reputation
• Social Listening
• Performance Insights
• Digital Marketing
• Content Marketing
• Social Media Marketing
• Marketing Communications