Senior Solution Architect - Power Platform & Copilot Studio

About Farmers Insurance

We are Farmers! At Farmers, we strive to deliver peace of mind to our customers by providing protection and comprehensive advice, and delivering in the moments of truth. This means having people who can help us meet changing customer and business needs. Farmers high-performance culture is focused on results and the people who achieve them. We hold ourselves and others accountable for sustainably growing the business and each other. We seek solutions, own our actions, and grow through discomfort. We see setbacks as opportunities while continuously asking ourselves how we impact our customers.

Farmers is an award-winning, equal opportunity employer, committed to the strength of an inclusive workforce. We are dedicated to supporting the well-being of our people through our extensive suite of benefits, as well as the well-being of the communities we serve through employee volunteer programs and nonprofit partnerships. Helping others in their time of need isn’t just our business – it’s our culture! To learn more about our high-performance culture and open opportunities, check out www.Farmers.com/careers/corporate and be sure to follow us on Instagram, LinkedIn, and TikTok.

Farmers believes in a culture of collaboration, creativity, and innovation, which thrives when we have the ability to work flexibly in a virtual setting as well as the opportunity to be together in person. Our hybrid work environment combines the best of both worlds with at least three (3) days in office and up to two (2) days virtual for employees who live within fifty (50) miles of a Farmers corporate office. Applicants beyond fifty (50) miles may still be considered.

Job Summary: Senior Solution Architect - Power Platform & Copilot Studio

This role focuses on designing and developing comprehensive architectures that integrate processes, applications, data, and technology, ensuring alignment with the enterprise architecture vision, strategy, and roadmap. It requires extensive conceptual and practical knowledge in System Architecture, with a primary specialization in Microsoft Power Platform and Microsoft Copilot Studio, including familiarity with best practices and integration within the broader Microsoft 365 ecosystem and other enterprise systems. The ideal candidate will demonstrate deep expertise in designing, implementing, governing, and optimizing the Microsoft Power Platform (Power Apps, Power Automate, Power BI, Dataverse) and Microsoft Copilot Studio Agents to support business objectives and drive innovation. This position demands a robust understanding of cloud technologies (particularly Azure services relevant to Power Platform and AI), exceptional problem-solving skills, and the ability to collaborate effectively with cross-functional teams to foster citizen development securely and efficiently.

What You'll Do

• Leverage extensive conceptual and practical knowledge in System Architecture, with a deep focus on Power Platform and Copilot Studio solutions, to design and develop complex physical and logical architectures.
• Lead the development and implementation of governance frameworks, Centers of Excellence (CoE), and best practices for Power Platform and Copilot Studio utilization across the enterprise.
• Execute Proofs of Concept (POCs) and pilots for Power Platform and AI-driven solutions to demonstrate rapid business outcomes and feasibility.
• Apply critical thinking and perform structured analysis to solve challenging issues related to application modernization, automation, and AI integration.
• Work independently with minimal guidance to architect, design, and oversee the implementation of complex Power Platform and Copilot solutions, assessing their overall performance, scalability, security, and health.
• Define and align system standards and principles for low-code/no-code development and AI agent deployment.
• Lead projects or project phases related to Power Platform adoption, AI integration, or application modernization initiatives.
• Review detailed designs and configurations to ensure alignment with high-level design and architecture principles for the Microsoft 365 ecosystem.
• Collaborate closely with stakeholders, including business leaders, citizen developers, professional developers, and IT professionals, to understand business requirements and translate them into effective and efficient system solutions leveraging Power Platform and Copilot Studio.
• Design solutions for integrating Power Platform and Copilot Studio with other Microsoft 365 services (e.g., Teams, SharePoint, Exchange), Azure services, and third-party systems, ensuring seamless integration while maintaining a focus on security, compliance, and best practices.
• Stay abreast of the latest industry trends and technological advancements in Microsoft 365, particularly in Power Platform, AI-driven tools such as Copilot, and Azure AI services, proactively identifying opportunities to leverage these advancements.
• Act as a subject matter expert and trusted advisor on Power Platform and Microsoft Copilot solutions, contributing to the development of strategic IT roadmaps and ensuring alignment with organizational goals.
• Contribute to the strategy for migrating and modernizing legacy applications, identifying opportunities for rebuilds or replacements using Power Platform.
• Assist in defining best practices for PowerShell scripting and its transition to Azure Automation, integrating with CI/CD pipelines.

What You'll Bring

• Minimum 4+ years of relevant experience in System Architecture, with at least 3 years specifically focused on designing, implementing, and governing Microsoft Power Platform solutions (Power Apps, Power Automate, PVA, Dataverse).
• Demonstrable experience (at least 1-2 years) in architecting and deploying solutions using Microsoft Copilot Studio or related Azure AI services (e.g., Azure Bot Service, Azure OpenAI).
• Experience in delivering technical solution architecture required.
• Strong understanding of Power Platform governance, Center of Excellence (CoE) models, administration, security, and ALM (Application Lifecycle Management).
• Experience with Azure services integral to Power Platform and AI, such as Azure Logic Apps, Azure Functions, Azure API Management, Azure AI Services, and Azure OpenAI.
• Familiarity with integrating Power Platform with other Microsoft 365 services (Teams, SharePoint Online, Exchange Online, Dataverse).
• Solid understanding of identity management concepts (Entra ID/Azure AD) in the context of Power Platform security, connectivity, and application access.
• Experience with API design and usage, including creating and managing custom connectors in Power Platform.
• Familiarity with SAFe Agile development methodologies and DevOps practices.
• Excellent communication, collaboration, and stakeholder management skills, with the ability to present complex technical solutions clearly to diverse audiences.
• 4 years relevant experience in System Architecture within specific technology or platform required, preferably as technical lead.

Education Requirements

• High school diploma or equivalent required.
• Bachelor's degree in computer science, Information Technology, Engineering, or a related field preferred (or equivalent practical experience).

Key skills/competency

• Microsoft Power Platform
• Microsoft Copilot Studio
• System Architecture
• Azure AI Services
• Power Platform Governance
• Application Lifecycle Management (ALM)
• API Integration
• Dataverse
• Microsoft 365 Ecosystem
• SAFe Agile/DevOps