Field Property Claims Adjuster
@ Farmers Insurance

Hybrid
$52,730
Hybrid
Full Time
Posted 24 hours ago

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Job Details

About Farmers Insurance

Farmers Insurance is more than just a name. We deliver peace of mind through protection, comprehensive advice, and in-the-moment support. We emphasize results, accountability, and growth while celebrating an inclusive workplace culture.

Role Overview

The Field Property Claims Adjuster role involves both virtual and on-site investigations. You will travel to policyholder homes to assess property damage, determine liability, evaluate loss extents, and negotiate settlements using claims handling software.

Key Responsibilities

  • Conduct on-site and virtual property inspections.
  • Evaluate property damage, liability, and loss extent.
  • Use company tools including software, laptop, and vehicle.
  • Report incidents of theft, fraud, or arson.
  • Engage with various stakeholders including policyholders and law enforcement.
  • Travel as needed, including temporary assignments on the Catastrophe team.

Qualifications

  • High School diploma or equivalent.
  • Excellent customer service and communication skills.
  • Experience in construction or insurance is preferred.
  • Computer literacy and proficiency with MS Office and smartphones.
  • Valid driver's license and ability to pass a Motor Vehicle Record check.
  • Bilingual in Spanish and English is a plus.

Work Environment & Physical Requirements

This field role requires travel to residences, yard inspections (including climbing ladders and confined spaces), and adherence to safety standards in various environmental conditions.

Benefits

  • Competitive starting salary with bonus opportunities.
  • Paid training through the University of Farmers.
  • Total Rewards Benefits Package including 401(k), medical, dental, vision, and more.
  • Rapid growth potential and management opportunities.

Key skills/competency

  • Investigation
  • Customer Service
  • Communication
  • Property Damage
  • Claims Handling
  • Negotiation
  • Field Work
  • Analytical Thinking
  • Travel
  • Safety Compliance

How to Get Hired at Farmers Insurance

🎯 Tips for Getting Hired

  • Customize your resume: Highlight relevant claims and field experience.
  • Research Farmers Insurance: Understand their culture and benefits.
  • Prepare stories: Demonstrate problem-solving in claims situations.
  • Review job requirements: Focus on key responsibilities and qualifications.
  • Practice interviews: Emphasize experience in customer service and investigations.

📝 Interview Preparation Advice

Technical Preparation

Review claims handling software tutorials.
Familiarize with MS Word, Excel, Outlook.
Practice digital report writing techniques.
Study property damage assessment methods.

Behavioral Questions

Describe handling difficult customer situations.
Explain decision-making in ambiguous scenarios.
Illustrate conflict resolution during claims negotiations.
Discuss adapting to rapid work changes.

Frequently Asked Questions