Application Subject Matter Expert AI & Automation

About Farmers Insurance

We are Farmers – where ambition meets opportunity. At Farmers, we’re not just known for our unforgettable jingle – we’re a team with a passion for purpose and making a real difference in people’s lives. We deliver peace of mind when it matters most. Our results-driven, high-performance culture thrives on creativity, accountability and bold solutions. Here, growth isn’t just a goal – it’s a way of life for both the organization and every individual on our team. We tackle challenges head-on, learn from every experience and measure our impact on the customers who trust us.

Join an award-winning, equal opportunity employer, where you’ll find more than a job – you’ll find a supportive community. Enjoy competitive benefits, take part in meaningful volunteer projects, and help shape the future alongside talented colleagues across all backgrounds. At Farmers, helping others is at the heart of what we do.

Ready to make your mark? Discover our vibrant culture and explore career opportunities at www.Farmers.com/careers/corporate. Connect with us on Instagram, LinkedIn and TikTok, and let’s build something incredible together!

Workplace

Farmers believes in a culture of collaboration, creativity, and innovation, which thrives when we have the ability to work flexibly in a virtual setting as well as the opportunity to be together in person. Our hybrid work environment combines the best of both worlds with at least three (3) days in office and up to two (2) days virtual for employees who live within fifty (50) miles of a Farmers corporate office. Applicants beyond fifty (50) miles may still be considered.

Job Summary

We are looking for a senior-level Application Subject Matter Expert (SME) who blends strong application design expertise with practical AI fluency, scripting capability, and executive-level communication skills. This role partners closely with business leaders, product teams, and technology partners to evaluate, design, and deliver AI-enabled and data-driven solutions that create real business impact. You will serve as a trusted technical advisor—translating complex technology concepts into clear recommendations, leading proofs of concept, and helping scale intelligent automation and AI capabilities across the organization.

What You'll Do

Application & Solution Leadership

• Provide subject matter expertise in the conceptual design and evolution of business applications, ensuring alignment with business objectives and enterprise architecture.
• Review and validate technical designs produced by vendors or internal teams to ensure quality, scalability, and alignment with requirements.
• Perform end-to-end impact analysis for application changes across systems, integrations, and data flows.

AI & Intelligent Automation

• Research emerging AI, machine learning, and generative AI capabilities and assess their applicability to business problems.
• Lead or contribute to AI proofs of concept, including use case definition, success criteria, and outcome measurement.
• Design and evaluate AI-enabled solution patterns (e.g., model APIs, retrieval-augmented generation, automation workflows).
• Partner with Architecture, Data, Security, and Procurement teams to evaluate AI vendors and platforms.
• Ensure AI solutions adhere to security, privacy, compliance, and responsible AI principles.

Scripting & Technical Fluency

• Use scripting or light programming to prototype solutions, automate workflows, test integrations, and validate data or APIs.
• Work comfortably with APIs, data formats (e.g., JSON), and cloud-based platforms to support modern application and AI use cases.
• Review and influence code and technical implementations, even when not acting as the primary developer.

Executive Communication & Influence

• Communicate complex technical and AI-related topics in a clear, concise, and decision-oriented manner to senior leaders and executives.
• Develop executive-ready materials such as one-page summaries, presentations, and business cases.
• Advise leaders on tradeoffs, risks, costs, and expected outcomes to support informed decision-making.
• Act as a bridge between business and technology teams, influencing outcomes without direct authority.

Enablement & Mentorship

• Mentor team members and partners on application design, AI concepts, and modern solution patterns.
• Support implementation activities, troubleshooting, and adoption as needed.

Required Qualifications

What We’re Looking For

• 5+ years of experience in application development, system analysis, technical design, or a related role.
• Strong understanding of enterprise applications, integrations, and modern application architectures.
• Demonstrated experience evaluating or implementing AI-enabled or advanced analytics solutions.
• Practical experience with scripting or light programming (e.g., Python, SQL, JavaScript, or similar).
• Proven ability to communicate effectively with senior leaders and executive audiences.
• Excellent written and verbal communication skills.

Preferred Qualifications

• Experience leading or contributing to technology proofs of concept or vendor evaluations.
• Familiarity with generative AI concepts (e.g., LLMs, prompt engineering, RAG patterns).
• Exposure to cloud platforms and API-first architectures.
• Experience mentoring or leading other technical professionals.

This role is ideal for a technologist who enjoys being hands-on enough to prototype and validate ideas, while also operating comfortably with senior leadership to shape direction and outcomes.

Education Requirements

• High school diploma or equivalent required.
• Bachelor’s degree preferred or equivalent, relevant experience.

Benefits

Farmers offers a competitive salary commensurate with experience, qualifications and location. Bonus Opportunity (based on Company and Individual Performance). 401(k), Medical, Dental, Vision, Health Savings and Flexible Spending Accounts, Life Insurance, Paid Time Off, Paid Parental Leave, Tuition Assistance. For more information, review “What we offer” on https://www.farmers.com/careers/corporate/#offer

Job Location(s)

R_US - United States

Anticipated application deadline

At Farmers, the recruitment process is designed to ensure that we find the best talent to join our team. As part of this process, we typically close open positions within 8 to 21 days after posting. If you are interested in any of our open positions, we encourage you to submit your application promptly.

Key skills/competency

• Application SME III - AI & Automation
• Application Design
• AI Fluency
• Intelligent Automation
• Scripting and Programming
• Executive Communication
• Technical Advisor
• Proof of Concept
• Generative AI
• Enterprise Applications