Field Property Claims Adjuster
@ Farmers Insurance DDHQ

Hybrid
$55,000
Hybrid
Full Time
Posted 19 hours ago

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XXXXXXXX XXXXXXXXX XXXXXX***** @farmers.com
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Job Details

Overview

Farmers Insurance is seeking a Field Property Claims Adjuster to deliver peace of mind by assessing property damage and negotiating fair settlements. This role involves both virtual and on-site investigations, utilizing claims handling software, a company car, and a laptop to work in a dynamic, field-based environment.

Key Responsibilities

  • Conduct on-site and virtual property damage assessments.
  • Negotiate settlements and prepare damage estimates.
  • Report incidents including theft, fraud, or arson.
  • Engage with policyholders and multiple external parties.
  • Travel as needed including assignments for Catastrophe team.

Qualifications

  • High School diploma or equivalent.
  • Excellent customer service and communication skills.
  • Experience in construction or insurance is desirable.
  • Proficiency with MS Word, Excel, Outlook, and smartphones.
  • Valid driver's license and ability to pass a Motor Vehicle Record background check.
  • Bilingual in Spanish and English is a plus.

Work Environment & Physical Requirements

The role requires regular travel to policyholder homes and involves physically demanding tasks such as climbing ladders and navigating confined spaces. Safety standards must be adhered to at all times.

Benefits

Farmers Insurance offers competitive pay, paid training through the University of Farmers, a total rewards benefits package including 401(k), medical, dental, vision, and additional bonus opportunities. The work is remote with field visits, specifically in the South Austin, Kyle, and Buda, Texas areas.

Key skills/competency

Field claims, Property damage, Investigation, Negotiation, Customer service, Insurance, Communication, Safety, Documentation, Travel

How to Get Hired at Farmers Insurance DDHQ

🎯 Tips for Getting Hired

  • Customize your resume: Emphasize field claims and customer service.
  • Highlight relevant experience: Showcase insurance or construction roles.
  • Demonstrate technical skills: Prove proficiency with MS Office and claims software.
  • Research Farmers Insurance: Understand their culture and values.

📝 Interview Preparation Advice

Technical Preparation

Review claims software basics.
Practice using MS Office applications.
Study property damage assessment techniques.
Refresh computer literacy and smartphone apps.

Behavioral Questions

Describe a time you resolved conflict.
How do you handle unexpected challenges?
Explain when you collaborated for a solution.
Share an experience managing customer expectations.

Frequently Asked Questions