Content Specialist

Content Specialist at FactSet

FactSet creates flexible, open data and software solutions for over 200,000 investment professionals worldwide, providing instant access to financial data and analytics that investors use to make crucial decisions.

At FactSet, our values are the foundation of everything we do. They express how we act and operate, serve as a compass in our decision-making, and play a big role in how we treat each other, our clients, and our communities. We believe that the best ideas can come from anyone, anywhere, at any time, and that curiosity is the key to anticipating our clients’ needs and exceeding their expectations.

Join the Deep Sector TMT team as the Content Specialist for FactSet’s Telecom data offering. This Content Specialist will be instrumental in scaling Telecom dataset offerings through rigorous data product requirements, cross-functional collaboration, and iterative product enhancements.

Key Responsibilities

• Data Management: Participate directly and indirectly in the extraction, cleaning, and transformation of large, complex datasets, ensuring accuracy, consistency, and timeliness.
• Data Validation: Take control of our data products, utilizing human-in-the-loop data curation and validation software to ensure our products evolve with changing standards and reporting requirements, while also delivering timely, accurate and complete products.
• Client Engagement: Partner with sales/consulting, data providers, and clients across FactSet’s user base to understand their workflows, pain points, and feature requests; and to position our offering vs. their current needs and competitor solutions.
• Requirement Definition: Translate qualitative and quantitative client insights into clear product requirements, specifications, and user stories that delight and exceed client expectations.
• Cross-Functional Collaboration: Work closely with engineering, QA, UX, other content developers as well as specialized data teams to deliver value to clients.
• Data Ownership: Identify areas of opportunity where FactSet can own and operate data collection and reduce reliance on third-party data spend.

What You Need To Have

• Bachelor’s degree: Finance, Economics, Computer Science, Statistics, Engineering
• 3–5 years of relevant experience, ideally within the Telecom or broader TMT sectors with focus on Telecom
• Strong proficiency in data analysis, modeling, and visualization tools (e.g., Excel, Power BI/Tableau, SQL, Python) for data extraction, transformation, analysis, and workflow automation
• Exceptional analytical, quantitative, and organizational skills with the ability to synthesize complex data into clear insights
• Solid written and verbal communication skills, including the ability to translate data findings into actionable business narratives
• Proven ability to manage multiple projects and shifting priorities in a dynamic environment
• Team-oriented mindset with a hands-on, solution-driven approach
• Capital markets experience a plus

Company Overview

FactSet (NYSE:FDS | NASDAQ:FDS) helps the financial community to see more, think bigger, and work better. Our digital platform and enterprise solutions deliver financial data, analytics, and open technology to more than 8,200 global clients, including over 200,000 individual users. Clients across the buy-side and sell-side, as well as wealth managers, private equity firms, and corporations, achieve more every day with our comprehensive and connected content, flexible next-generation workflow solutions, and client-centric specialized support. As a member of the S&P 500, we are committed to sustainable growth and have been recognized among the Best Places to Work in 2023 by Glassdoor as a Glassdoor Employees’ Choice Award winner. Learn more at www.factset.com and follow us on X and LinkedIn.

Key skills/competency

• Data Management
• Data Validation
• Client Engagement
• Product Requirements
• Cross-Functional Collaboration
• Telecom Sector
• Data Analysis
• SQL
• Python
• Financial Data