Fraud Incident Analyst
Facephi · Spain
- Hybrid
- Full-time
- $50,000 / year
- Spain
Job highlights
- Analyze biometric fraud incidents for clients.
- Investigate attack vectors and evidence.
- Communicate findings to clients and internal teams.
- Collaborate on system improvements and knowledge base.
- Opportunity to join an innovative cybersecurity team.
About the role
Fraud Incident Analyst - Cybersecurity & Threat Innovation Unit
Are you looking for an opportunity to join our Cybersecurity & Threat Innovation Unit team? Do you enjoy challenges? This is your chance... At Facephi, we are seeking experienced Fraud Incident Analysts to join our great family. If you are eager to add value to the team and take on new challenges, come meet us!
Your mission will be to be the first specialized line of response to biometric fraud incidents reported by our clients. You will analyze evidence from each incident — logs, verification sessions, video frames, liveness scores, etc. —, diagnose the attack vector with technical criteria, and clearly communicate what happened and how to proceed. This is a forensic analysis role applied to digital identity fraud.
Main Tasks
- Incident Management: Receive, classify, and prioritize fraud incidents reported by clients (banks, fintechs, telcos).
- Evidence Analysis: Analyze logs, frame sequences, video metadata, and biometric engine scores.
- Attack Vector Identification: Identify and document the attack vector (video injection, deepfake, morphing, face swap, replay attack).
- Distinguish Incident Types: Differentiate between real fraud, false positives, or configuration errors.
- Client Communication: Draft clear and structured technical incident reports for the client.
- Client Liaison: Manage communication with the client's fraud, KYC, and compliance teams during the incident.
- Client Updates: Keep the client informed of the case status, progress, and conclusions.
- Internal Escalation & Collaboration: Escalate to L3 - Senior Fraud Specialist, R&D, Cybersecurity, or Product/Engineering when the incident reveals a bug, a new attack pattern, or a system weakness.
- Knowledge Base Documentation: Document cases and patterns in the internal knowledge base.
- Product Feedback: Collaborate with the product team to provide feedback for detection improvements.
What We Offer Our Team
- Become part of a great family of people working together, from whom you can draw inspiration.
- Innovative, young, and transparent team.
- Job stability.
- Permanent full-time contract.
- Flexible working hours for work-life balance.
- Remote work plan.
- Health insurance.
- Training plan.
- Facephi Corporate Benefits, offering a wide variety of discounts at top brands.
At Facephi, we are committed to diversity and equal opportunities.
Minimum Requirements
- Experience and Knowledge: 2-4 years of experience in fraud analysis, KYC, digital identity, or cybersecurity.
- Digital Onboarding Familiarity: Familiarity with digital onboarding and identity verification flows.
- Data Interpretation: Ability to read and interpret technical data (JSONs, logs, metrics, scores). Programming knowledge is not required.
- Biometric Attack Knowledge: Basic knowledge of biometric attack types (presentation attacks, video injection, deepfake).
- Key Competencies:
- Forensic mindset: You seek to understand 'what happened' before drawing conclusions.
- Excellent written communication in Spanish and English; your reports represent Facephi.
- Ability to work under pressure and manage multiple simultaneous cases.
- Technical curiosity: Genuine interest in understanding how attacks work.
Valuable Qualifications
- Previous experience in identity verification companies.
- Experience in banking or fintech in fraud prevention or compliance teams.
- Knowledge of ISO/IEC 30107 (anti-spoofing) or eIDAS standards.
Location
- Spain or Latin America.
Key skills/competency
- Fraud Incident Analysis
- Cybersecurity
- Digital Identity
- KYC
- Biometric Attacks
- Forensic Analysis
- Technical Reporting
- Risk Management
- Data Analysis
- Client Communication
Skills & topics
- Fraud Analyst
- Cybersecurity
- Incident Response
- Biometric Fraud
- Digital Identity
- KYC
- Forensic Analysis
- Deepfake Analysis
- Threat Intelligence
- Facephi Jobs
How to get hired
- Tailor your resume: Highlight your 2-4 years of experience in fraud analysis, KYC, digital identity, or cybersecurity, emphasizing data interpretation skills and knowledge of biometric attacks.
- Showcase communication skills: Emphasize your excellent written communication abilities in Spanish and English, as demonstrated in your ability to draft technical reports and manage client interactions.
- Demonstrate a forensic mindset: Provide examples of how you've investigated incidents, identified attack vectors, and distinguished between fraud types under pressure.
- Highlight technical curiosity: Mention your interest in understanding attack mechanisms and any familiarity with biometric standards or specific attack types like deepfakes.
- Address location requirements: Clearly state your residency in Spain or Latin America to align with the role's geographical scope.
Technical preparation
Study biometric attack types (deepfakes, replay).,Practice analyzing logs and JSON data.,Understand digital onboarding and verification flows.,Review ISO/IEC 30107 standards if possible.
Behavioral questions
Describe a complex fraud incident you investigated.,How do you handle pressure and multiple cases?,Explain a time you had to communicate technical findings clearly.,How do you stay updated on new fraud techniques?
Frequently asked questions
- What are the main responsibilities of a Fraud Incident Analyst at Facephi?
- The Fraud Incident Analyst at Facephi acts as the first line of response for biometric fraud incidents. Key responsibilities include analyzing evidence (logs, videos, scores), identifying attack vectors (deepfakes, morphing), distinguishing real fraud from false positives, communicating findings to clients through technical reports, and escalating complex issues internally. It's a role focused on forensic analysis of digital identity fraud.
- What kind of technical background is required for the Fraud Incident Analyst role at Facephi?
- Facephi requires 2-4 years of experience in fraud analysis, KYC, digital identity, or cybersecurity. Candidates must be able to interpret technical data like JSONs, logs, and metrics. While programming is not necessary, basic knowledge of biometric attack types such as presentation attacks, video injection, and deepfakes is essential. Familiarity with digital onboarding flows is also important.
- Does Facephi offer remote work for the Fraud Incident Analyst position?
- Yes, Facephi offers a remote work plan for the Fraud Incident Analyst position, indicating flexibility in how and where you work. This is complemented by flexible working hours to help you balance personal and professional life.
- What are the key soft skills needed for a Fraud Incident Analyst at Facephi?
- Key competencies for this role include a strong forensic mindset to thoroughly investigate incidents, excellent written communication skills in both Spanish and English for report writing and client interaction, the ability to work under pressure while managing multiple cases, and a genuine technical curiosity to understand attack mechanisms.
- What is the typical career path for a Fraud Incident Analyst at Facephi?
- While the description doesn't detail a specific career path, the role involves analysis, communication, and collaboration. Progression could lead to a Senior Fraud Specialist role (L3), contributing to R&D, Cybersecurity, or Product/Engineering teams, or specializing further in fraud prevention and digital identity within the fintech or banking sectors Facephi serves.
- What does Facephi offer in terms of benefits and work environment for its Fraud Incident Analysts?
- Facephi offers a permanent full-time contract, job stability, flexible working hours, a remote work plan, health insurance, a training plan, and corporate benefits with discounts. The work environment is described as innovative, young, transparent, and committed to diversity and equal opportunities, fostering a collaborative 'family' atmosphere.