Technology Strategy Transformation - Retail Manager

The Opportunity at EY

Join EY’s Technology Consulting practice as a Manager in our Technology Strategy Transformation team, specifically focused on the retail sector. In this role, you will play a crucial part in helping leading retailers navigate complex technology transformations, drive innovation, and deliver significant value across diverse retail environments. This position is vital for shaping the future with confidence within a globally connected powerhouse of diverse teams.

Your Key Responsibilities as a Technology Strategy Transformation - Retail Manager

• Engage directly with retail organizations to thoroughly understand their unique technology needs and address critical challenges.
• Advise on advanced technology strategies, meticulously tailored to address the distinct differences between various retail segments, such as grocery and fashion.
• Support comprehensive business case development and precise deployment planning for strategic transformation initiatives.
• Collaborate effectively with cross-functional teams to design and deliver robust solutions spanning multiple technologies.
• Lead enterprise technology transformation projects, expertly guiding clients through the entire selection and implementation process.
• Contribute significantly to project launches and ensure successful ongoing client engagements.

Skills And Attributes For Success

• Possess strong technology acumen, demonstrated through extensive experience working across a range of platforms and solutions.
• Proven experience engaging with clients and successfully driving impactful transformation initiatives.
• Exhibit a deep understanding of the retail industry, with the ability to articulate sector-specific challenges and opportunities intelligently.
• Proven ability to design and implement complex enterprise systems (ERP, OMS, POS) across the full project lifecycle—from requirements gathering through deployment and stabilization in diverse retail organizations.
• Demonstrate excellent communication and superior stakeholder management skills.

Ideally, You’ll Also Bring

• Previous consulting experience (preferred, but not strictly required).
• Industry experience gained from working within leading retail organizations.
• Bilingual proficiency in English/French (preferred, but not strictly required).

What We Look For

• Technologists who are deeply passionate about retail and eager to work across a variety of technologies, specifically focusing on ERP systems.
• Individuals who thrive in dynamic, client-facing environments and are highly motivated to actively shape the future of retail.
• Candidates who possess a collaborative mindset and a strong drive to deliver exceptional results.

What We Offer

The EY benefits package is comprehensively designed to support your physical, emotional, financial, and social wellbeing. Our extensive benefits include comprehensive medical, dental, and prescription drug coverage, robust mental health benefits, a strong Employee Assistance Program, and group savings plans to promote your overall wellbeing. We offer generous time off, including personal days, vacation days, and additional firm-wide holidays, along with the flexible option to purchase extra vacation days. Employees can take advantage of EY's exclusive learning programs, meticulously tailored just for them. We also provide internal opportunities for continuous career development and advancement, enabling you to grow successfully within the firm. Get involved in meaningful volunteering opportunities through EY Ripples and make a positive impact in the community.

EY reports salary ranges in accordance with applicable provincial pay transparency legislation. Individual salaries within the anticipated ranges noted below are determined through a wide variety of factors including, but not limited to, internal equity, education, relevant experience, knowledge, and applicable skill sets.

Toronto : $110,000 to $160,000

Ottawa : $104,500 to $154,500

Inclusiveness at EY

Inclusiveness is at the very heart of who we are and how we work. We’re deeply committed to fostering an environment where differences are genuinely valued, policies and practices are equitable, and our people feel a strong sense of belonging. We actively embrace diversity and are dedicated to combating systemic racism, advancing gender equity and women in leadership, advocating for the 2SLGBTQIA+ community, promoting our neuroinclusion and accessibility initiatives, and are devoted to amplifying the voices of Indigenous peoples (First Nations, Inuit, and Métis) nationally as we strive towards reconciliation. Our diverse experiences, abilities, backgrounds, and perspectives collectively make our people unique and effectively guide us. Because when people feel truly free to be their authentic selves at work, they bring their absolute best and are empowered to build a better working world.

Key skills/competency

• Technology Strategy
• Retail Sector Expertise
• Technology Transformation
• Enterprise Systems (ERP, OMS, POS)
• Client Engagement
• Business Case Development
• Deployment Planning
• Stakeholder Management
• Innovation Drive
• Project Lifecycle Management