Senior M365 CoPilot Developer

Senior M365 CoPilot Developer at EY

At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world.

The opportunity

We are seeking resources with expertise in the M365 Suite, particularly in M365 CoPilot development, extended configurations, and integrations, along with experience in Azure Open AI / GenAI and related technologies. These professionals will join our Digital Engineering Consulting team. This is a great opportunity to be part of a leading firm and play a key role in the growth of our service offerings.

Your Key Responsibilities

• Produces high-quality solution or infrastructure deliverables in accordance with project timelines and specifications, using sound coding and programming skills.
• Performs coding, debugging, testing and troubleshooting throughout the development process contributing to moderately complex aspects of a project.
• Maintains and enhances systems by fixing complicated errors, raising risks and escalating issues where necessary.
• Works with users to capture detailed requirements, translating designs and solution architecture into design specifications.
• Monitors and reports on potential risks/opportunities of emerging technologies, and seeks areas for continuous improvement.
• Ensures all activities adhere to the relevant processes, procedures, standards and technical design.
• Develop and promote best practices for usage, operations and development.
• Strong analytical and communication skills with intense drive to learn and adopt.

Skills And Attributes

4-6 years development in O365 / M365. 6-12 months of hands-on experience with Microsoft 365 Copilot. (must have)

Core Copilot Skills:

• Configure / customize robust AI solutions using Microsoft's Copilot Studio, M365 Copilot.
• Experience in creating custom agents.
• Develop Declarative Agents to extend the capabilities of M365 Copilot.
• Integrate Power Platform (Power Automate, Power Apps, Power BI) for automation and custom apps.
• Leverage Azure services (Functions, OpenAI, etc.) for scalable Copilot solutions.
• Craft effective prompts to guide AI models and optimize their performance.
• Ability to work on integration of services using Power Automate Cloud flows and Azure functions, Azure APIM.
• Strong expertise on Microsoft Copilot studio.

Core Microsoft 365 Skills:

• Microsoft 365 Suite: Deep understanding of core applications like Word, Excel, PowerPoint, Outlook, Teams, SharePoint, OneDrive, and Power BI.
• Microsoft Graph API: Proficiency in using Graph API to access and manipulate data across various Microsoft 365 services.
• Power Platform: Knowledge of Power Apps, Power Automate, and Power BI for building custom solutions and automating workflows.

AI and Machine Learning: (optional)

• AI Fundamentals: Understanding of AI concepts, machine learning, and natural language processing.
• Prompt Engineering: Ability to craft effective prompts to guide the AI model and generate desired outputs.
• AI Frameworks: Knowledge of AI Frame works such as Lang Chain.
• Model Training and Fine-tuning: Knowledge of training and fine-tuning AI models for specific use cases.

Development and Engineering: (Must have)

• Programming Languages: Proficiency in languages like C#, Python, JavaScript, and TypeScript.
• Web Development: Experience with HTML, CSS, and JavaScript frameworks like React or Angular.
• Azure Functions and Logic Apps: Knowledge of serverless computing and workflow automation.
• Azure DevOps: Understanding of CI/CD pipelines and DevOps practices.

Soft Skills:

• Problem-solving and Analytical Skills: Ability to identify problems, analyze data, and propose solutions.
• Communication Skills: Effective communication with both technical and non-technical stakeholders.
• Collaboration: Working effectively in cross-functional teams.
• Adaptability: Staying updated with the latest trends and technologies.
• Customer Focus: Understanding client needs and delivering solutions that meet their requirements.
• Maintain a positive and constructive outlook, focus on driving results, finding solutions / breakthroughs to solve problems and challenges; has a positive influence on peers.
• Interpersonal and communication skills.

To qualify for the role, you must have

• A bachelor's or master's degree.
• A minimum of 4-6 years of experience, preferably background in a professional services firm.
• Strong knowledge with M365 Suite of products.
• Excellent communication skills with consulting experience preferred.

Ideally, you’ll also have

• Analytical ability to manage multiple projects and prioritize tasks into manageable work products.
• Can operate independently or with minimum supervision.

What Working At EY Offers

At EY, we’re dedicated to helping our clients, from start–ups to Fortune 500 companies — and the work we do with them is as varied as they are. You get to work with inspiring and meaningful projects. Our focus is education and coaching alongside practical experience to ensure your personal development. We value our employees and you will be able to control your own development with an individual progression plan. You will quickly grow into a responsible role with challenging and stimulating assignments. Moreover, you will be part of an interdisciplinary environment that emphasizes high quality and knowledge exchange. Plus, we offer:

• Support, coaching and feedback from some of the most engaging colleagues around.
• Opportunities to develop new skills and progress your career.
• The freedom and flexibility to handle your role in a way that’s right for you.

EY | Building a better working world

EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.

Key skills/competency

• M365 CoPilot
• Azure OpenAI
• GenAI
• Power Platform
• Microsoft Graph API
• Prompt Engineering
• C#
• Python
• JavaScript
• TypeScript
• Azure DevOps