Studio+ Experience Designer, Senior - UX/UI, Human + AI Experiences
EY · Los Angeles, CA
- On site
- Full-time
- $178,300 / year
- Los Angeles, CA
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Job highlights
- Design digital products and services for clients.
- Shape human and AI-enabled experiences.
- Translate complex needs into intuitive designs.
- Collaborate with diverse, global teams.
- Work in a flexible hybrid environment.
About the role
Senior Experience Designer UX/UI Human + AI Experiences
At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help build a better working world.
The opportunity
Part of EY Consulting is Studio+. Our Studio+ team brings together a broad portfolio of capabilities with 7,000 design, marketing, sales, service and technology professionals across 50 countries, backed by 400,000 EY professionals. Studio+ provides a comprehensive portfolio of solutions tailored to empower organizations to deliver exceptional experiences that create value for both their customers and their business. By leveraging innovative technologies and a human-centered design approach, we drive meaningful business outcomes for clients across varied sectors. We focus on empowering clients to attract new customers, foster loyalty among current ones, build trust, and deliver meaningful impact for people who use our clients’ products and services.
We’re looking for a Senior Experience Designer to help shape digital products, services, and journeys for clients across a range of engagements. This role blends strong UX/UI craft with systems thinking, facilitation, and the ability to design for emerging AI-enabled experiences. You’ll help teams turn user, business, and technical complexity into clear, useful, and scalable experiences.
Your Key Responsibilities
As a Senior Experience Designer at EY, you’ll play a vital role in shaping innovative and impactful solutions for our clients.
- Hands-on designer across engagements, from discovery and concept development through prototyping, delivery, and iteration.
- Partner with consulting teams to shape client deliverables, propose new concepts, and create narratives that showcase the impact of your work.
- Translate research, data, and business needs into journeys, flows, wireframes, prototypes, and high-quality experience designs.
- Design across both digital products and broader service experiences, depending on client and engagement needs.
- Shape experiences for both human users and AI-enabled interactions, with attention to trust, transparency, and ethics.
- Collaborate with researchers, strategists, product leads, and engineers to define problems, align teams, and move work forward.
- Facilitate workshops, critiques, and collaborative working sessions with clients and cross-functional teams.
- Contribute to design systems, accessibility, and shared standards that improve consistency and scale.
- Support other designers through feedback, collaboration, and informal mentorship.
Skills and attributes for success
- Strong foundation in interaction design, visual design, and prototyping, with the ability to communicate ideas clearly at multiple levels of fidelity.
- Ability to simplify complex systems, workflows, and business problems into intuitive experiences.
- Comfort working in ambiguity and adapting across varied client contexts, constraints, and timelines.
- Strong collaboration and communication skills across design, business, and technical teams.
- Confidence facilitating conversations, presenting ideas, and building alignment with stakeholders and clients.
- Familiarity with AI-enabled design workflows and curiosity about designing AI-native or AI-assisted experiences.
- Thoughtful judgment, low ego, and a strong learning mindset. Super curious.
To Qualify for the role you must have
- Working knowledge of accessibility and inclusive design principles.
- ~5+ years of experience in experience design, UX/UI, digital product design, or service design across web, mobile, and multi-platform experiences.
- Experience collaborating effectively in hybrid or distributed teams across regions, disciplines, or time zones.
- Bachelor’s degree in human-centered design or related field.
Ideally, you will have
- Ability to help shape upstream strategy by identifying experience opportunities, framing problems clearly, and connecting design recommendations to user needs, business value, and measurable outcomes.
- Experience working across both digital products and broader service or journey-based experiences, depending on client and engagement needs.
- Experience working in consulting, enterprise, or other complex stakeholder environments, with comfort navigating ambiguity, alignment, and competing priorities.
- Familiarity with AI-enabled design tools and workflows, and curiosity about designing experiences that involve both people and intelligent systems.
If you don’t meet every single qualification, we still encourage you to apply. We value diverse perspectives, transferable skills, and a demonstrated commitment to learning and impact.
What We Offer You
At EY, we’ll develop you with future-focused skills and equip you with world-class experiences. We’ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more.
We offer a comprehensive compensation and benefits package where you’ll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $97,300 to $178,300. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $116,700 to $202,600. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options.
Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year.
Under our flexible vacation policy, you’ll decide how much vacation time you need based on your own personal circumstances. You’ll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
Are you ready to shape your future with confidence? Apply today.
EY accepts applications for this position on an on-going basis.
For those living in California, please click here for additional information.
EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities.
Key skills/competency
- Senior Experience Designer
- UX/UI Design
- Human + AI Experiences
- Digital Product Design
- Service Design
- Prototyping
- Interaction Design
- Visual Design
- Accessibility and Inclusive Design
- AI-enabled Workflows
Skills & topics
- Senior Experience Designer
- UX Designer
- UI Designer
- Human-AI Experience Designer
- Digital Product Designer
- Service Designer
- Interaction Designer
- Prototyping
- Accessibility
- Inclusive Design
- EY Consulting
- Studio+
- AI Design
- Hybrid Work
- Consulting
How to get hired
- Tailor your resume: Highlight 5+ years of experience in UX/UI, digital product, or service design, emphasizing AI-related projects.
- Showcase your portfolio: Include examples of simplifying complex systems and designing for both human and AI interactions.
- Emphasize collaboration: Detail your experience working with cross-functional teams and facilitating client workshops.
- Demonstrate AI curiosity: Mention familiarity with AI-enabled design tools and a proactive learning mindset.
- Prepare for hybrid work: Be ready to discuss your approach to a 40-60% in-person collaboration model.
Technical preparation
Behavioral questions
Frequently asked questions
- What is EY's Studio+ division?
- Studio+ is a division within EY Consulting that brings together a large, global team of design, marketing, sales, service, and technology professionals. They focus on delivering exceptional client experiences through innovative technologies and human-centered design, aiming to drive business outcomes.
- What is the role of a Senior Experience Designer at EY Studio+?
- As a Senior Experience Designer, you will be hands-on in shaping digital products, services, and journeys for clients. This involves UX/UI craft, systems thinking, facilitation, and designing for AI-enabled experiences, translating complex user and business needs into clear, useful, and scalable designs.
- What level of experience is required for this Senior Experience Designer role at EY?
- The role requires approximately 5+ years of experience in experience design, UX/UI, digital product design, or service design. A Bachelor's degree in a human-centered design field is also required.
- Does EY offer remote work for this Senior Experience Designer position?
- This role operates under a hybrid model. EY expects most client-serving roles to work together in person 40-60% of the time over the course of an engagement, project, or year. While not fully remote, it offers flexibility.
- What are the salary expectations for a Senior Experience Designer at EY?
- The base salary range for this position in the US is $97,300 to $178,300. For the New York City Metro Area, Washington State, and California, the range is $116,700 to $202,600. Actual salaries are determined by factors like experience, skills, and location.
- How does EY approach AI in their design projects?
- EY is actively involved in designing for AI-enabled experiences. The role requires familiarity with AI-enabled design workflows and a curiosity for designing AI-native or AI-assisted experiences, with a focus on trust, transparency, and ethics.
- What is EY's policy on flexible vacation for this role?
- EY offers a flexible vacation policy where you decide how much time you need. Additionally, you receive paid time off for holidays, winter/summer breaks, and personal/family care needs.
- What kind of clients does EY Studio+ work with?
- Studio+ works with clients across varied sectors, empowering organizations to deliver exceptional customer experiences, attract new customers, foster loyalty, and build trust through innovative technologies and human-centered design.