RPA Developer - ServiceNow

RPA Developer - ServiceNow at EY

At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world.

The Opportunity

We are seeking a skilled and motivated RPA Developer - ServiceNow to join our dynamic team. The ideal candidate will have a minimum of 2 years of experience in ServiceNow RPA development, with a strong technical background and a collaborative approach. This role involves working on automation projects that drive efficiency and innovation across the organization.

Key Responsibilities:

• Estimate, design, develop, and implement RPA automations using ServiceNow, adhering to best practices.
• Analyze and understand business processes to create accurate ServiceNow RPA solutions.
• Convert existing processes into automated workflows within ServiceNow, ensuring seamless transitions and minimal disruption.
• Maintain and enhance existing ServiceNow RPA solutions for optimal performance.
• Conduct code reviews and documentation assessments to ensure quality and adherence to standards.
• Act as a lead developer, supporting and guiding other developers in the team.
• Collaborate with cross-functional teams to integrate RPA solutions with enterprise systems.
• Troubleshoot and resolve post-deployment issues, ensuring high availability and performance.
• Stay up-to-date with ServiceNow RPA trends and best practices to drive continuous improvement.

Qualifications:

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• Minimum of 2 years of hands-on experience in ServiceNow RPA development.
• Strong understanding of workflow-based logic and automation principles.
• Excellent problem-solving and analytical skills.
• Strong communication and interpersonal abilities.
• Ability to manage multiple projects simultaneously and meet deadlines.

Preferred Skills:

• Experience with UiPath (nice to have).
• Certifications in ServiceNow or RPA tools.
• Experience with process analysis and re-engineering.
• Knowledge of programming languages such as C#, .NET, or Python.
• Experience with development of cloud applications (preferably Azure).

Key skills/competency

• ServiceNow RPA
• Automation Development
• Workflow Automation
• Business Process Analysis
• C# / .NET / Python
• Cloud Applications (Azure)
• Problem Solving
• Cross-functional Collaboration
• Code Review
• System Integration