Marketing Coordinator Community Impact

The opportunity

As our Marketing Coordinator Community Impact, you’ll join our marketing team to support the implementation and promotion of behaviour change education programs to primary and secondary schools across Australia. The role focuses on the execution of integrated marketing and pre-sales functions within our Community Impact team, delivering exceptional customer service and account management, whilst supporting lead conversion. This role is based in Warrang – Sydney. Our roles can potentially be adjusted to work flexibly with reduced hours. Please speak with us about potential options.

Your Key Responsibilities

• Coordinate and support the creation and production of digital marketing materials, ensuring consistency and alignment with brand guidelines.
• Contribute to the planning and execution of marketing campaigns that drive customer acquisition and retention.
• Support the execution of direct marketing campaigns, focusing on lead generation and engagement, nurturing leads through the marketing funnel to conversion.
• Manage and maintain customer relationships to enhance engagement and satisfaction, delivering high-quality customer service and fostering long-term relationships.
• Conduct research to inform marketing strategies, including customer insights and competitor analysis.
• Maintain and update CRM data, ensuring accurate segmentation and efficient lead management.

Skills And Attributes For Success

• High attention to detail in all tasks and communications.
• Confident in collaborating, negotiating, and influencing others to achieve shared goals.
• Exceptional communication skills, both written and verbal, to engage with customers and team members.
• Ability to work independently while also contributing effectively as part of a team.
• Exceptional organisational skills, able to manage competing priorities and work under pressure to meet deadlines.
• Comfortable addressing challenges in a fast-paced, evolving environment.

Ideally, you’ll also have

We’re interested in your aptitude, attitude and willingness to learn.

• Tertiary qualification in Marketing (or similar), or 1-2 years of relevant experience is advantageous.
• Experience in digital marketing, campaign execution, and CRM outreach.
• Customer service experience, and familiarity with sales cycles and lead generation, preferably in a high-touch environment.
• Experience with CRM systems, including ongoing data maintenance and audience segmentation.
• Experience working to and delivering on Key Performance Indicators (KPIs).

What We Offer You

At EY, we’ll fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more.

• Career development: At EY, your career is yours to shape! We’ll develop you with future-focused skills and equip you with world-class experiences.
• Flexible work arrangements: Our flexible work policies empower you to balance your professional and personal life, fostering a culture of trust and autonomy.
• A comprehensive benefits package: From a yearly wellness incentive, to access to additional 8 weeks of flex leave per year, and family-friendly policies, including 26 weeks of gender-neutral paid parental leave, we cater to your diverse needs to help you thrive both personally and professionally.

Acknowledgement of Country

EY acknowledges the Traditional Owners and Custodians of the lands on which EY offices are located around Australia. We pay our respects to their cultures, and to their Elders — past, present, and emerging. Find out more about our vision for reconciliation at ey.com/en_au/careers/indigenous

Diversity, equity, and inclusiveness (DE&I)

Diversity, equity, and inclusiveness (DE&I) are core to who we are, how we work and how we live our values. We encourage applications from people of all ages, nationalities, abilities, cultures, sexual orientations, and gender identities and are committed to providing an equitable and barrier free recruitment experience for all. We encourage you to share any support and adjustments you need to be your best and participate equitably in our recruitment process. We understand sharing your needs with us can be daunting, so if you have questions before or during your application, we welcome you to get in touch at contactrecruitment@au.ey.com or +61 3 8650 7788 (option 2). Anything you tell us will be kept completely confidential.

Are you ready to shape your future with confidence? Apply today.

EY | Building a better working world

Our preferred applicant will be required to undertake employment screening by EY or our external third-party provider.

Key skills/competency

• Digital Marketing
• Campaign Execution
• Lead Generation
• Customer Relationship Management
• CRM Systems
• Data Maintenance
• Audience Segmentation
• Program Promotion
• Brand Guidelines
• Market Research