Director, Smart Automation Delivery @ Experian
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Company Description
Experian is a global data and technology company powering opportunities for people and businesses worldwide. We redefine lending practices, prevent fraud, simplify healthcare, create digital marketing solutions, and offer insights in the automotive market using our unique blend of data, analytics, and software. With operations in multiple industry segments and 23,300 employees across 32 countries, our headquarters are in Dublin, Ireland.
Job Description
Experian North America is scaling AI-driven Operational Excellence to transform how we work and serve customers. As the Director, Smart Automation Delivery, you will lead our award-winning Smart Automation & Delivery organization by driving next-gen AI transformation and evolving legacy RPA systems towards agentic workflows.
Key Responsibilities:
- Drive and evangelize a clear automation roadmap across business units.
- Build and scale an AI-powered, agentic automation platform from concept to production.
- Champion modern SDLC practices including CI/CD, IaC, and automated testing for AI solutions.
- Partner with Global CoEs, Legal, Compliance, and Security to ensure safe innovation.
- Measure outcomes by tracking ROI and adoption rates.
- Lead, mentor, and grow a global, versatile team.
Qualifications: 10+ years in software/automation engineering with 5+ years in leadership. Proven experience with GenAI/agentic systems and enterprise automation (RPA/low-code). Solid understanding of cloud-native technologies, modern SDLC, and production support practices. A degree in Computer Science, Engineering or a related field is required. Additional certifications in Lean Six Sigma, Agile, Cloud or RPA are a bonus.
Benefits/Perks
Competitive compensation and bonus plans, comprehensive core benefits (medical, dental, vision, and matching 401K), flexible work environment including remote, hybrid, or on-site options, and generous time off policies.
Key skills/competency
Director, Smart Automation Delivery, AI, GenAI, RPA, Automation, SDLC, Cloud, CI/CD, Leadership, Operations
How to Get Hired at Experian
🎯 Tips for Getting Hired
- Customize your resume: Tailor your experience to AI and automation.
- Research Experian: Understand their mission and technological innovations.
- Highlight leadership: Emphasize your team management and delivery successes.
- Prepare for technical interviews: Brush up on SDLC, cloud, and automation practices.
- Show impact: Use measurable outcomes in your past roles.