Unemployment Claims Analyst (Remote)

@ Experian

Company Overview

Experian is a global data and technology company that powers opportunities for people and businesses around the world. Listed on the London Stock Exchange (FTSE 100), Experian operates across multiple markets including financial services, healthcare, automotive, and more.

Job Description

Join Experian as an Unemployment Claims Analyst to support Human Resources compliance and outsourcing. In this role, you will coordinate with clients, manage unemployment claims, and communicate with state agencies to ensure a successful claims process. Reporting to the Claims Manager, you will be responsible for preparing comprehensive responses, fielding additional requests and filing appeals when needed.

Key Responsibilities

• Coordinate with clients to gather necessary claim information
• Prepare and submit comprehensive responses to unemployment claims
• Field and assess additional information requests from state agencies
• Advise clients on appeal success likelihood and next steps
• File appeals with state agencies to request hearings

What You'll Be

• Collaborative: connect ideas with team members and peers
• Creative and Curious: challenge traditional approaches
• Determined and Disciplined: persistent and committed to quality outcomes

Qualifications

Minimum 3 years experience in the unemployment claims management industry, with proven ability to prioritize multiple work items and work autonomously.

Benefits/Perks

• Great compensation package and bonus plan
• Full medical, dental, vision, and 401K benefits
• Fully remote work environment
• Flexible time off including volunteer, vacation, sick, and 12 paid holidays

Key skills/competency

• Unemployment Claims
• Client Coordination
• HR Compliance
• Appeals Process
• Communication
• Data Analysis
• Remote Work
• Autonomy
• Problem Solving
• Team Collaboration