Brand and Marketplace Operations Manager

About Excelsior Group

At Excelsior Group, we thrive in a fast-paced, high-growth environment. We started from scratch, built an agile, profitable business with no outside capital or debt, and now generate $30M in annual sales - on track for $50M by the end of the year.

We specialize in launching consumer products at scale. Over the past two years, we’ve launched 250+ new products across multiple brands, and we’re doubling down for even bigger expansion in 2025.

The Opportunity: Brand and Marketplace Operations Manager

We’re looking for a Brand and Marketplace Operations Manager to help us scale. This role is open to both junior and senior candidates, depending on experience and capabilities. Whether you’re early in your career or a seasoned operator, we offer the opportunity to grow fast, take ownership, and make a measurable impact.

What You'll Do

You will be responsible for driving the sales performance of your portfolio of new products. In addition to managing your portfolio, the goal is that you can progressively grow your skill, productivity and responsibilities. Your responsibilities will include:

• Pricing & Marketing Strategy: Decide on the price and marketing strategy at a product level keeping customer interests in mind.
• Analyze Product Performance: Frequently assess product performance and market response.
• Inventory Coordination: Work closely with production and logistics teams to ensure inventory levels align with sales targets, preventing stockouts or overstock situations.
• Product Launch Ownership: Own or support product launches, collaborating cross-functionally to ensure success.
• Strategic Communication: Clearly communicate strategic decisions and updates to the team, offering guidance and direction.
• Team Mentorship (Senior Level): If you’re in a senior role, you’ll also manage junior operations team members, helping them grow and scale alongside the company.
• VA Management (Senior Level): You may also work with a Virtual Assistant to support a larger product portfolio efficiently.

There is a ton of room for growth in this position. You can expect to be involved in highly strategic subjects early on (marketing & advertising strategy, new products development, etc.). But don’t worry - it will only come after proper training! You will report to the COO.

About You

We’re looking for someone who’s analytical, curious and self-driven, someone who loves working with numbers, interpreting data, and turning insights into smart strategies. At Excelsior Group, the impact of your decisions is visible right away, making the role challenging yet highly rewarding.

Required (All Levels):

• Strong analytical thinking and decision-making based on data
• Good with numbers and spreadsheets (VLOOKUP and SUMIFS familiarity preferred)
• Understanding of basic business and operational principles (e.g. Gross Profit, ROI, COGS, Days of Inventory)
• Detail-oriented with strong organizational skills
• Curious, creative, and eager to learn
• Able to prioritize and take initiative in a fast-moving environment

Nice to Have:

• Experience with Amazon Seller/Vendor Central
• Knowledge of Pay-per-Click (PPC) advertising
• Experience in launching and managing e-commerce products

Senior-Level Candidates:

• 3-5 years of experience in operations, e-commerce, strategic product management or supply chain management
• Comfortable leading launches and owning product performance
• Proven ability to drive results through strategy and cross-functional collaboration

Why Join Excelsior Group

• Work in a fast-growing company where your impact is visible
• Grow with us. Learn constantly - we invest in skill-building
• Have a say in high-impact decisions, not just execute orders
• Be part of an international team

Conditions & Benefits

Location

Fully remote

Compensation & Benefits

Junior Profiles: Trial Period: 1,500 EUR; Tier 3: 1,600 EUR; Tier 2: 1,800 EUR; Tier 1: 2,000 EUR

Senior Profiles: Trial Period: 2,500 EUR; Tier 3: 2,600 EUR; Tier 2: 2,800 EUR; Tier 1: 3,000 EUR

Director of Operations: 3,500 EUR

• Annual salary increase and promotions: According to performance.
• Performance-based bonus: Awarded twice a year, based on company performance.
• Work anniversary bonus: 500 EUR for each year with the company.
• Yearly IT budget: 500 EUR to cover IT expenses.
• Yearly gift allowance: 500 EUR to buy gifts for friends and family from our company’s brands.
• Company products included as part of your setup.
• 20 days of paid holiday per year.
• Maternity and paternity leave included in our policy.
• Company holiday break from Christmas through December 31st.

Working Hours

40 hours per week, flexible depending on your location and team

Bonus Perks

• Annual company retreat - typically held on a Southeast Asian island or somewhere in Europe. All costs (flights, accommodation, activities) are fully covered by the company.

Key skills/competency

• Marketplace Operations
• E-commerce Management
• Product Launch
• Pricing Strategy
• Marketing Analytics
• Inventory Management
• Data Analysis
• Spreadsheet Proficiency
• Supply Chain Coordination
• Strategic Communication