Process and Change Management Lead
EVI Industries, Inc.
Job Overview
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Job Description
About the Role: Process and Change Management Lead at EVI Industries, Inc.
We're looking for a resourceful and collaborative Process and Change Management Lead to join our growing EVI Technology team as we continue transforming our field operations through better process design, adoption support, and cross-functional alignment.
As a Process and Change Management Lead, you'll work closely with operations, service leadership, and our product owners to understand current challenges, identify areas for improvement, and help translate those into scalable solutions and change adoption. This role is ideal for someone who thrives at the intersection of people, process, and tools—particularly in a service-driven environment.
Travel Expectations: 40+%
Key Responsibilities
- Lead cross-functional discussions to map current state and define future state workflows.
- Identify process gaps, redundancies, and improvement opportunities.
- Translate business needs into clear documentation and process standards.
- Partner with product and training teams to support successful rollouts.
- Create communications and adoption strategies for key initiatives.
- Ensure field teams are equipped to embrace new tools and processes.
- Monitor and iterate on processes post-launch to drive continuous improvement.
Key Skills/Competency
- Process Design
- Change Management
- Cross-functional Collaboration
- Workflow Optimization
- Communication Strategy
- Stakeholder Management
- Operational Transformation
- Continuous Improvement
- Adoption Strategies
- Service Operations
How to Get Hired at EVI Industries, Inc.
- Research EVI Industries, Inc.'s culture: Study their mission, values, recent news, and employee testimonials on LinkedIn and Glassdoor.
- Tailor your resume for process optimization: Highlight experience in process design, change management, and service operations, using keywords from the Process and Change Management Lead description.
- Showcase impactful change initiatives: Prepare to discuss specific examples where you led cross-functional process improvements and drove successful adoption.
- Emphasize collaboration and communication skills: EVI Industries, Inc. values teamwork; be ready to demonstrate your ability to partner with diverse teams.
- Prepare for questions on challenging resistance: Develop compelling stories about how you managed resistance to change and fostered adoption effectively.
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