Senior Product Manager

Senior Product Manager at EverC

The Senior Product Manager for EverC, now part of G2 Risk Solutions (G2RS) Merchant Risk Solutions (MRS), will lead the execution of EverC and G2RS’ MRS strategy and roadmap for some of the core products across the global portfolio. This role is responsible for defining product vision, prioritizing customer and market needs, and delivering innovative solutions that drive adoption, performance, and growth.

G2RS is dedicated to safeguarding e-commerce and merchant portfolios from illicit products and services. We collaborate with leading FinTech players and global marketplaces to foster new business opportunities by identifying legitimate activity and ensuring swift, effective removal of bad actors. We develop AI-powered solutions that transform complex data into actionable insights, enabling customers to manage risk, detect emerging trends, and respond rapidly through a unified experience. Our product team is comprised of passionate individuals who inspire each other and empower everyone to succeed and grow. As a key product leader, you will collaborate closely with Engineering, Data Science, Sales, and Operations to translate business requirements into actionable features and experiences. You will also engage with clients and internal stakeholders to gather insights, validate proposed solutions, and uphold the market-leading standards of MRS products in risk detection, monitoring, and management. This role demands a proactive, strategic thinker who is comfortable owning a complex product suite end-to-end, applying strong analytical skills to evaluate performance, assess market trends, and inform prioritization. You will manage product development workflows, write clear user stories, and maintain alignment across cross-functional teams.

Key Responsibilities

• Own the execution of product strategy and roadmap for core merchant risk solutions, ensuring alignment with company goals, market needs, and customer feedback.
• Apply AI-first thinking in product development and daily workflows, incorporating responsible AI capabilities into the roadmap while using AI tools to accelerate research, requirements development, customer insights synthesis, and execution.
• Conduct market, competitive, and customer research to identify opportunities, validate product direction, and drive continuous innovation within the portfolio.
• Engage directly with key customers to understand use cases, gather feedback, validate hypotheses, and ensure product-market fit.
• Champion a data-driven approach to prioritization, experimentation, and product decisions.
• Define and prioritize features, writing clear requirements, user stories, and acceptance criteria for Engineering and Data Science partners.
• Leverage Jira to manage product backlogs, track development progress, and maintain clear communication with internal teams.
• Collaborate cross-functionally to guide development, ensure delivery milestones are met, and remove roadblocks throughout the product lifecycle.
• Partner closely with Sales, Client Delivery, and Operations to gather insights, support go-to-market efforts and ensure product launch readiness.
• Support commercialization by partnering with marketing and sales to create product messaging, collateral, training, and onboarding materials.
• Monitor product performance, using analytical methods to evaluate KPIs, customer outcomes, and risk model effectiveness.

Qualifications

• 5+ years of product management experience, ideally in data, AI/ML, and/or FinTech.
• Demonstrated success managing complex data-driven or analytical products, from concept through launch and iteration.
• FinTech, payments, and/or e-commerce risk and compliance experience is preferred but not required.
• Demonstrated ability to leverage AI tools in day-to-day product work (e.g., Copilot, generative AI assistants) and experience collaborating with Data Science to translate business problems into practical, ethical AI-enabled product solutions.
• Proven ability to translate customer needs and business objectives into clear product requirements and actionable development plans.
• Excellent collaboration skills and experience working with Engineering, Data Science, Operations, and GTM teams.
• Strong analytical skills for modeling, KPI analysis, and trend evaluation.
• Exceptional communication skills, with the ability to present complex concepts to both technical and non-technical audiences.
• Comfortable engaging with customers and external stakeholders to gather insights, validate assumptions, and build strong relationships.
• Bachelor’s degree in business, analytics, computer science, or related field (MBA or advanced degree a plus).

Key skills/competency

• Product Strategy & Roadmap
• AI/ML Product Development
• FinTech/Payments Risk
• Data-Driven Decision Making
• Cross-functional Leadership
• Market & Customer Research
• Jira & Product Backlog
• Go-to-Market Execution
• Analytical Performance Monitoring
• Stakeholder Management