Solutions Architect

Solutions Architect

EvenUp is on a mission to close the justice gap using technology and AI. We empower personal injury lawyers and victims to get the justice they deserve. Our products enable law firms to secure faster settlements, higher payouts, and better outcomes for victims injured through no fault of their own in vehicle collisions, accidents, natural disasters, and more.

We are one of the fastest-growing vertical SaaS companies in history, and we are just getting started. EvenUp is backed by top VCs, including Bessemer Venture Partners, Bain Capital Ventures, SignalFire, and Lightspeed. We are looking to expand our team with talented, driven, and collaborative individuals who seek to have a lasting impact. Learn more at www.evenuplaw.com.

The Solutions Architect will design customer solutions for enterprise implementations, translating client requirements into scalable architectures within EvenUp's platform. This supports post-sale implementation to drive successful deployments. Reporting to the Manager-Solution Architects, the SA will ensure functional and technical designs are robust, user-friendly, and aligned with legal operations best practices.

Key Responsibilities

Build and lead custom demonstrations of the EvenUp platform tailored to client needs, showcasing capabilities to instill confidence and remove technical objections. Conduct discovery sessions with potential clients to solicit business requirements and respond to RFPs effectively.

Post-Sale Implementation

• Lead current state discovery for implementation projects, analyzing client processes, data structures, existing systems (e.g., CMS, reporting tools), and workflows to identify gaps and opportunities.
• Discover and define future state requirements, including process optimizations, technical accelerators (e.g., pre-built templates for legal workflows), data models, business logic rules, workflow configurations, and integrations to support client objectives.
• Drive the creation of Standard Operating Procedures (SOPs) and processes to ensure seamless adoption, including training materials, change management strategies, and process performance metrics.
• Define and own specific solution area “best practices” within our platform. Consult customers to adopt “best practices” to streamline and accelerate implementations.
• Build and lead custom demonstrations of the EvenUp platform tailored to client needs, showcasing capabilities to instill confidence and remove technical objections.

Platform Configuration

• Configure platform components like rules engines, reporting dashboards, and automation scripts.
• Work with Data Migration/Technical Architects to incorporate technical flows into overall solution designs.
• Facilitate the activation of integrations, collaborating with internal service providers.

Documentation

• Identify opportunities to leverage emerging technologies to enhance solutions.
• Document designs, configurations, and best practices for knowledge transfer and future projects.
• Contribute to team standards for architecture and implementation efficiency, including feedback to influence product roadmap based on client insights.

Qualifications

Education

• Bachelor’s degree in Computer Science, Engineering, or a related field.
• Technical certifications like TOGAF, AWS Certified Solutions Architect, or similar preferred.

Experience

• 7-10 years in solution architecture or related roles in enterprise SaaS, with experience in technical sales support and legal tech or regulated industries.
• Proven track record designing and implementing custom solutions, including configurations in complex environments.
• Hands-on experience with cloud services (e.g., AWS, Azure).
• Bonus: Experience working within a legal department or with legal departments, with a strong understanding of legal operations and industry best practices.

Skills

• Expertise in solution design methodologies (e.g., UML diagramming) and tools like Lucidchart or Enterprise Architect.
• Excellent communication skills for bridging technical and business stakeholders, including demo delivery and RFP responses.
• Proficiency in agile methodologies and project tools (e.g., Jira, Confluence).
• Strong technical knowledge of APIs, microservices.
• Data modeling, a plus.

Attributes

• Innovative problem-solver with a client-first mindset in high-impact settings.
• Adaptable collaborator thriving in dynamic, growth-oriented teams with up to 40% travel for client engagements.

Benefits & Perks

As part of our total rewards package, we offer attractive benefits and perks to our employees, including:

• Choice of medical, dental, and vision insurance plans for you and your family.
• Additional insurance coverage options for life, accident, or critical illness.
• Flexible paid time off, sick leave, short-term and long-term disability.
• 10 US observed holidays, and Canadian statutory holidays by province.
• A home office stipend.
• 401(k) for US-based employees and RRSP for Canada-based employees.
• Paid parental leave.
• A local in-person meet-up program.
• Hubs in San Francisco and Toronto.

Please note the above benefits & perks are for full-time employees.

Key skills/competency

• Solution Design
• Enterprise SaaS
• Legal Tech
• Cloud Services
• APIs
• Data Modeling
• Agile Methodologies
• Communication
• Client Engagement
• Workflow Automation