Enterprise Onboarding & Implementation Manager
@ EvenUp

Hybrid
$147,500
Hybrid
Full Time
Posted 1 day ago

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XXXXXXXX XXXXXXXXXXXXX XXXXXX***** @evenuplaw.com
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Job Details

About EvenUp and the Role

EvenUp is on a mission to close the justice gap using technology and AI. We empower personal injury lawyers and victims to secure faster settlements, higher payouts, and better outcomes. As one of the fastest-growing vertical SaaS companies, backed by top VCs, EvenUp is expanding its team to drive innovative enterprise software delivery.

Role Overview

The Enterprise Onboarding & Implementation Manager leads the delivery of a transformative enterprise platform. The role involves overseeing complex workstreams to retire legacy systems, manage data migration, system configuration, user onboarding, and go-live support, all while executing change management strategies to drive customer adoption. The manager will work closely with Product, Engineering, and customer teams and is expected to travel up to 30% to customer sites.

Key Responsibilities

  • Data Migration: Map legacy data schemas, oversee migration, and ensure data integrity.
  • Program Management: Develop project plans, manage risks, and coordinate cross-functional teams.
  • Customer Engagement: Act as primary contact, gather requirements, and support on-site engagements.
  • Change Management: Design and execute strategies for high user adoption and effective training.
  • System Configuration & User Onboarding: Configure platform settings, lead UAT and deliver training programs.
  • Go-Live Support: Provide triage support and monitor system performance during deployment.

Qualifications

Bachelor’s degree in Business, Computer Science, or related field required. 5-7+ years of program or project management experience within enterprise software or SaaS environments. Certifications in PMP, Agile, or change management (ADKAR, Kotter) are preferred. Proficiency with project management tools (Jira, Asana, MS Project) and technical skills in data migration tools (SQL, Python, etc.) are essential.

Benefits & Perks

  • Medical, dental, and vision insurance
  • Flexible paid time off and holiday benefits
  • Home office stipend
  • 401(k) for US-based employees and RRSP for Canadian employees
  • Paid parental leave and local in-person meet-ups
  • Hubs in San Francisco and Toronto

Notice to Candidates

EvenUp warns against fraudulent postings. All official communications come from designated domains. Please apply only through our careers page and verify official contact emails.

Key skills/competency

  • Enterprise
  • Onboarding
  • Implementation
  • Program Management
  • Data Migration
  • Change Management
  • System Configuration
  • User Onboarding
  • Customer Engagement
  • Stakeholder Management
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How to Get Hired at EvenUp

🎯 Tips for Getting Hired

  • Customize your resume: Tailor experience in enterprise software delivery.
  • Highlight change management: Showcase ADKAR or Kotter certification.
  • Emphasize collaboration: Demonstrate cross-functional team coordination skills.
  • Prepare for travel: Be ready for up to 30% on-site customer visits.

📝 Interview Preparation Advice

Technical Preparation

Review enterprise deployment case studies.
Practice data migration and system configuration tasks.
Familiarize with Jira, Asana, and MS Project.
Study SQL and Python basics.

Behavioral Questions

Describe managing complex cross-functional projects.
Explain handling change resistance in teams.
Tell about conflict resolution experiences.
Discuss adapting to rapid changes.

Frequently Asked Questions