Business Analyst - Data & Back-Office Systems - based in Luxembourg
European Investment Bank (EIB) · Paris, Île-de-France, France
- On site
- Full-time
- €70,000 / year
- Paris, Île-de-France, France
Job highlights
- Analyze and implement critical software solutions.
- Focus on data insights and process optimization.
- Support complex financial projects and systems.
- Collaborate with internal and external stakeholders.
- Ensure system maintenance and user satisfaction.
About the role
Business Analyst - Data & Back-Office Systems
The European Investment Bank (EIB) is seeking a Business Analyst – Data & Back-Office Systems to join its Finance Directorate (FI), Planning and Settlement of Operations Department (PRO), Contracts and Business Solutions Division (CBS), Business Digitalisation and Support Unit (BuDiS) at its headquarters in Luxembourg.
Purpose of the Role
You will lead and structure complex business analysis activities to implement and maintain critical software solutions. This role involves providing expertise in business requirements analysis, including data-driven insights, process analysis, solution design, and software configuration to meet the organization's digitalization, technology security, and regulatory needs.
Operating Network
You will report to the Head of Unit (HoU). You will collaborate with colleagues within the Finance Directorate and other Directorates for business aspects, and closely with other units of the FI-PRO Back-Office Divisions and with GIS on technical aspects. Regular telework is permitted, adhering to the Bank’s telework policy and Minimum Presence Required rules.
Accountabilities
BUSINESS PROJECTS
- Provide business support to projects, ensuring realization within scope, time, and budget.
- Act as a Business Analyst on complex business or IT projects in Lending, Treasury, or Borrowings areas.
- Collaborate in workshops to understand project goals, workflows, business needs, gaps, and opportunities.
- Review technical and transactional documentation for approved solutions.
- Advise stakeholders on solution feasibility, risks, and implementation trade-offs.
- Report regularly on the status of FI-PRO applications’ developments to the HoU.
PROVIDE SUPPORT AND ENSURE MAINTENANCE AND DEVELOPMENT OF SYSTEMS
- Ensure efficient deployment and operation of FI-PRO’s applications, maintaining reliable financial data and high user satisfaction.
- Provide 1st level user support, analyzing requests, identifying workarounds, and following up on resolutions.
- Identify recurring issues and propose structural improvements to processes, data flows, and reporting.
- Gather user requirements for maintenance and developments, and follow up on implementations.
- Execute User Acceptance Tests (UAT) to ensure business requirements and functional specifications are met.
- Provide status updates to senior management on development.
- Collaborate in the organization of training sessions when required.
CONTACT POINT
- Manage relationships and collaborate with counterparts from other EIB Group’s Directorates.
- Act as the contact point and represent FI-PRO in working groups and transversal initiatives related to unit applications.
- Participate and collaborate in working groups impacting FI-PRO on new products or bank-wide initiatives.
- Define solutions that meet service requirements and cover business needs.
- Streamline communications with IT and the software vendor for problem resolution.
Qualifications
- University degree (minimum equivalent to a Bachelor) in IT, mathematics, or finance.
- Minimum 5 years of relevant professional experience, ideally in the financial sector or business consulting.
- Solid proven experience as a Business Analyst.
- Proven experience (ideally 2+ years) in data visualization tools, particularly Power BI, including dashboard design and semantic data modeling.
- Good knowledge of financial instruments, systems, and processes related to Back-Offices (Borrowings, Treasury, and/or Lending).
- Good understanding of payment market standards, including ISO 20022.
- Experience with payment and reconciliation software (e.g., ION Wallstreet D&C, SWIFT Alliance Access, Accurate NXG).
- Good presentation and communication skills.
- Good coordination skills.
- Strong proficiency in Microsoft Office 365.
- Experience in IT projects involving business rules automation and IT algorithm implementation is an advantage.
- Experience in project management is a plus.
- Knowledge of a financial back-office software (ION Wallstreet TRM - CLM or similar) is an advantage.
- Proficiency in Microsoft Power Platform is an advantage.
- Excellent knowledge of English and/or French, with good command of the other.
Competencies
Find Out More About EIB Core Behavioural Skills Here.
To find out more about our eligibility criteria click here.
Proficiency in both English and French is a prerequisite for future career development. Training support is available.
Diversity and Inclusion
The EIB values talent with unique characteristics and fosters an inclusive environment. We encourage applications from all qualified individuals regardless of gender identity/expression, age, racial/ethnic background, religion, sexual orientation, disability, or neurodiversity.
Reasonable accommodation is available during the recruitment process for candidates with disabilities, neurodivergence, or chronic health conditions. Please contact Jobs@eib.org.
Security and Integrity
By applying, you acknowledge the importance of EIB Group information security and integrity. You agree to comply with all measures to prevent unauthorized disclosure or damage to the EIB Group reputation.
Key skills/competency
- Business Analysis
- Data Visualization (Power BI)
- Back-Office Systems
- Financial Instruments
- Payment Market Standards (ISO 20022)
- Software Configuration
- Requirements Analysis
- UAT Execution
- Microsoft Office 365
- Communication Skills
Skills & topics
- Business Analyst
- Data Analysis
- Back Office Systems
- Financial Systems
- Power BI
- Requirements Gathering
- Software Implementation
- Process Improvement
- IT Projects
- European Investment Bank
How to get hired
- Tailor your resume: Highlight your business analysis, data visualization (Power BI), and financial back-office systems experience. Quantify achievements where possible.
- Craft a compelling cover letter: Express your understanding of EIB's mission and how your skills align with the Business Analyst role.
- Prepare for interviews: Be ready to discuss your experience with complex business analysis, software implementation, and financial processes.
- Showcase technical skills: Be prepared to demonstrate your proficiency in Power BI, Microsoft Office 365, and relevant financial software.
- Understand EIB's values: Research the EIB's commitment to diversity, equity, inclusion, and its role in the European economy.
Technical preparation
Master Power BI for data visualization and dashboarding.,Familiarize with financial instruments and back-office processes.,Study ISO 20022 payment standards.,Practice configuring payment and reconciliation software.
Behavioral questions
Describe a complex business analysis you led.,How do you handle conflicting stakeholder requirements?,Tell me about a time you improved a process.,How do you ensure user satisfaction with system changes?
Frequently asked questions
- What are the key responsibilities of a Business Analyst at the European Investment Bank?
- As a Business Analyst at the EIB, your key responsibilities include leading complex business analysis for critical software solutions, focusing on requirements analysis, data insights, process optimization, and software configuration. You will also support business projects, ensure system maintenance and development, and act as a liaison between business units and IT/vendors.
- What qualifications are essential for the Business Analyst - Data & Back-Office Systems role?
- Essential qualifications include a university degree in IT, mathematics, or finance, a minimum of 5 years' relevant experience (ideally in finance), and solid business analyst experience. Proven experience with data visualization tools like Power BI and knowledge of financial back-office systems are also crucial.
- What technical skills are required for this Business Analyst position at EIB?
- Technical skills required include proficiency in data visualization tools (Power BI), understanding of financial instruments and back-office systems, knowledge of payment market standards (ISO 20022), experience with payment and reconciliation software, and strong Microsoft Office 365 skills. Experience with business rules automation and IT algorithm implementation is advantageous.
- How does the EIB support its employees in this Business Analyst role?
- The EIB offers a permanent contract, relocation support, and opportunities for career development, including training for language proficiency. The role provides exposure to a multicultural environment and the chance to work on critical financial projects.
- What is the work arrangement for the Business Analyst position at EIB?
- This position is based at the EIB headquarters in Luxembourg and requires regular office presence. However, regular telework is allowed in accordance with the Bank’s telework policy and Minimum Presence Required rules for FI PRO teams.
- What is the application deadline for the Business Analyst role at the European Investment Bank?
- The deadline for applications for the Business Analyst - Data & Back-Office Systems position at the European Investment Bank is May 6, 2026.
- What kind of projects will a Business Analyst work on at the EIB?
- A Business Analyst at the EIB will work on complex business or IT projects within the Lending, Treasury, or Borrowings areas. This can include implementing new products, introducing new functionalities, deploying new applications, or managing package upgrades.
- Is French language proficiency required for the Business Analyst job?
- Excellent knowledge of English and/or French is required, with a good command of the other. While not an immediate prerequisite for hire unless explicitly stated, proficiency in both is essential for future career development within the EIB.