Business Analyst - Data & Back-Office Systems

Business Analyst - Data & Back-Office Systems

The European Investment Bank (EIB) is seeking a Business Analyst – Data & Back-Office Systems to join its Finance Directorate (FI), Planning and Settlement of Operations Department (PRO), Contracts and Business Solutions Division (CBS), Business Digitalisation and Support Unit (BuDiS) at its headquarters in Luxembourg.

Purpose of the Role

You will lead and structure complex business analysis activities to implement and maintain critical software solutions. This role involves providing expertise in business requirements analysis, including data-driven insights, process analysis, solution design, and software configuration to meet the organization's digitalization, technology security, and regulatory needs.

Operating Network

You will report to the Head of Unit (HoU). You will collaborate with colleagues within the Finance Directorate and other Directorates for business aspects, and closely with other units of the FI-PRO Back-Office Divisions and with GIS on technical aspects. Regular telework is permitted, adhering to the Bank’s telework policy and Minimum Presence Required rules.

Accountabilities

BUSINESS PROJECTS

• Provide business support to projects, ensuring realization within scope, time, and budget.
• Act as a Business Analyst on complex business or IT projects in Lending, Treasury, or Borrowings areas.
• Collaborate in workshops to understand project goals, workflows, business needs, gaps, and opportunities.
• Review technical and transactional documentation for approved solutions.
• Advise stakeholders on solution feasibility, risks, and implementation trade-offs.
• Report regularly on the status of FI-PRO applications’ developments to the HoU.

PROVIDE SUPPORT AND ENSURE MAINTENANCE AND DEVELOPMENT OF SYSTEMS

• Ensure efficient deployment and operation of FI-PRO’s applications, maintaining reliable financial data and high user satisfaction.
• Provide 1st level user support, analyzing requests, identifying workarounds, and following up on resolutions.
• Identify recurring issues and propose structural improvements to processes, data flows, and reporting.
• Gather user requirements for maintenance and developments, and follow up on implementations.
• Execute User Acceptance Tests (UAT) to ensure business requirements and functional specifications are met.
• Provide status updates to senior management on development.
• Collaborate in the organization of training sessions when required.

CONTACT POINT

• Manage relationships and collaborate with counterparts from other EIB Group’s Directorates.
• Act as the contact point and represent FI-PRO in working groups and transversal initiatives related to unit applications.
• Participate and collaborate in working groups impacting FI-PRO on new products or bank-wide initiatives.
• Define solutions that meet service requirements and cover business needs.
• Streamline communications with IT and the software vendor for problem resolution.

Qualifications

• University degree (minimum equivalent to a Bachelor) in IT, mathematics, or finance.
• Minimum 5 years of relevant professional experience, ideally in the financial sector or business consulting.
• Solid proven experience as a Business Analyst.
• Proven experience (ideally 2+ years) in data visualization tools, particularly Power BI, including dashboard design and semantic data modeling.
• Good knowledge of financial instruments, systems, and processes related to Back-Offices (Borrowings, Treasury, and/or Lending).
• Good understanding of payment market standards, including ISO 20022.
• Experience with payment and reconciliation software (e.g., ION Wallstreet D&C, SWIFT Alliance Access, Accurate NXG).
• Good presentation and communication skills.
• Good coordination skills.
• Strong proficiency in Microsoft Office 365.
• Experience in IT projects involving business rules automation and IT algorithm implementation is an advantage.
• Experience in project management is a plus.
• Knowledge of a financial back-office software (ION Wallstreet TRM - CLM or similar) is an advantage.
• Proficiency in Microsoft Power Platform is an advantage.
• Excellent knowledge of English and/or French, with good command of the other.

Competencies

Find Out More About EIB Core Behavioural Skills Here.

To find out more about our eligibility criteria click here.

Proficiency in both English and French is a prerequisite for future career development. Training support is available.

Diversity and Inclusion

The EIB values talent with unique characteristics and fosters an inclusive environment. We encourage applications from all qualified individuals regardless of gender identity/expression, age, racial/ethnic background, religion, sexual orientation, disability, or neurodiversity.

Reasonable accommodation is available during the recruitment process for candidates with disabilities, neurodivergence, or chronic health conditions. Please contact Jobs@eib.org.

Security and Integrity

By applying, you acknowledge the importance of EIB Group information security and integrity. You agree to comply with all measures to prevent unauthorized disclosure or damage to the EIB Group reputation.

Key skills/competency

• Business Analysis
• Data Visualization (Power BI)
• Back-Office Systems
• Financial Instruments
• Payment Market Standards (ISO 20022)
• Software Configuration
• Requirements Analysis
• UAT Execution
• Microsoft Office 365
• Communication Skills