Junior Product Trainer
@ Eurofins

Wolverhampton, England, United Kingdom
On Site
Full-time
Posted 4 days ago

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Email Hiring Manager

XXXXXXXXX XXXXXXXXXXX XXXXXXXX****** @eurofins.com
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Job Details

Company Overview

Eurofins Scientific is an international life sciences company providing analytical testing services to ensure safety, authenticity, and accuracy in products across various industries. The company is dedicated to health, safety, sustainability, and corporate responsibility, including diversity, equity, and inclusion.

Role Overview

As a Junior Product Trainer at Eurofins, you will work remotely with regular travel and client visits. Reporting to the Head of IT, your primary responsibility will be to support and onboard new and existing clients onto Eurofins' industry-leading web and mobile platforms. Your role includes providing training, gathering data, configuring systems, and liaising with both clients and internal teams.

Key Responsibilities

  • Deliver client training and support on online offerings.
  • Collaborate with software, sales, and development teams.
  • Gather and configure client data for system setup.
  • Establish long-lasting client relationships and understand their processes.
  • Act as first point of contact during the onboarding process.

Qualifications

  • Strong presentation, communication, and creative skills.
  • Good organisational and interpersonal skills.
  • Computer literate with comfort using web and mobile applications.
  • Excellent attention to detail and technically minded.

Employee Benefits

Eurofins offers reward and recognition programs, health cash plans, life assurance, company pension plan, employee assistance programme, free car parking, worldwide career opportunities, and access to Perkbox for various lifestyle savings.

Selection Process

Candidates will be invited for an assessment centre or a staged interview process, ensuring mutual understanding of skills and strengths. Eurofins is committed to supporting career development even if you do not match 100% of the requirements.

Key skills/competency

Junior Product Trainer, Client Training, Onboarding, IT Support, Data Configuration, Customer Service, Web Platforms, Mobile Applications, Communication, Relationship Building

How to Get Hired at Eurofins

🎯 Tips for Getting Hired

  • Research Eurofins' culture: Understand their mission and global impact.
  • Customize your resume: Highlight training and client support skills.
  • Prepare your portfolio: Showcase relevant technical and presentation experience.
  • Practice interview skills: Prepare concise answers on client onboarding.

📝 Interview Preparation Advice

Technical Preparation

Review web and mobile application basics.
Practice data configuration using sample datasets.
Study IT onboarding system setups.
Enhance troubleshooting IT support skills.

Behavioral Questions

Describe a time you solved client issues.
Explain how you maintain clear communication.
Share an experience managing challenging situations.
Discuss your teamwork and relationship building approach.

Frequently Asked Questions