Client Services Representative (night shift) _ ...
@ Eurofins

Ottawa, Ontario, Canada
On Site
Full-time
Posted 5 days ago

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XXXXXXXXXX XXXXXXXXX XXXXXXXXX******* @eurofins.com
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Job Details

Company Description

Eurofins Scientific is an international life sciences company offering analytical testing services across multiple industries to ensure safety, authenticity, and accuracy of products ranging from food and water to medicines. The company is a global leader in various testing and laboratory services with over 58,000 staff and more than 900 laboratories worldwide.

Job Description

Under the supervision of the client service team leader, the Client Services Representative - Night Shift is responsible for entering client and sample information into LIMS, preparing supply and bottle requests for clients, and ensuring projects are processed and delivered on time to operations. Note that this is a scientific admin role and does not involve performing analytical testing.

Primary Duties & Responsibilities

  • Sort coolers and samples, noting any deficiencies.
  • Use the Laboratory Information Management System (LIMS) to log samples and generate labels.
  • Prepare soil samples and rush projects for operations processing.

Qualifications

  • Good understanding of IT, and proficient with PC applications (Excel, Word, PowerPoint, etc.).
  • Excellent communication, organizational skills, and a self-starter attitude.
  • Laboratory experience and familiarity with environmental samples considered an asset.
  • Ability to lift heavy coolers (up to 50 Lbs) is required.

Additional Information

This is a temporary position (until December 2025) requiring 37.5 hours per week, with a shift starting at midnight and ending at 8am.

Key skills/competency

  • Client Services Representative - Night Shift
  • LIMS
  • Environmental Testing
  • Sample Management
  • IT Proficiency
  • Excel
  • Organization
  • Communication
  • Teamwork
  • Physical Stamina

How to Get Hired at Eurofins

🎯 Tips for Getting Hired

  • Research Eurofins culture: Study their mission, values, and growth trajectory.
  • Tailor your resume: Highlight LIMS and admin experience.
  • Showcase communication skills: Emphasize telephone and team skills.
  • Prepare examples: Use real scenarios with sample management.

📝 Interview Preparation Advice

Technical Preparation

Practice using LIMS software.
Review Excel and Word functionalities.
Understand PC application troubleshooting.
Familiarize with environmental sample protocols.

Behavioral Questions

Describe a time managing data entry errors.
Explain handling high-pressure shift situations.
Detail teamwork during operational challenges.
Discuss adaptability in changing priorities.

Frequently Asked Questions