AI Product Ops

About Euphoric

Euphoric builds AI-first employee benefits administration software for the world's largest and most prestigious employers. We spun out of Peppy Health — a fast-growing, Series B digital health company serving major global employers — in May 2025 to tackle what we believe is the biggest untouched opportunity in enterprise software.

Global employers spend $3–5 trillion on benefits every year. It's their second-largest cost after payroll — yet the entire category is still running on legacy systems and outdated assumptions. AI-first startups have almost completely overlooked it, and incumbents, constrained by decades-old tech stacks, simply can't move fast enough.

This isn't just a gigantic market, it's genuine tech for good. Smarter administration, deeper insight into what employees actually need, and clearer communication have the power to directly improve the everyday lives, wellbeing, and financial security of millions of people worldwide.

We're a sharp, high-velocity team obsessed with building category-defining technology and partnering with exceptional people who want their work to truly matter.

We closed our seed round in October 2025 and are building from a position of strength with a long cash runway. We've already secured contracts with several of the world's largest enterprises and are now preparing for rapid expansion as we scale the platform globally.

The AI Product Ops Role

We're looking for an AI Product Ops hire to bring their ambition, creativity, and product curiosity to join our high-powered team to build the world's first lovable, AI-native benefits platform. You'll have real ownership, big targets, and a chance to help shape both the work you do and the company in general. We care less about traditional career paths and more about raw talent, bias for action, and how much energy you bring.

What you'll do:

• Work closely with Chief Product Officer and Co-founder, AI Product Lead and Product Associates on rolling out a new AI-native employee benefits product.
• Use cutting-edge tools like Claude Code, Cursor and custom MCP integrations, with freedom to explore new AI tools that drive product innovation. As these tools develop, the line between engineering, product and design will blur – we want you to be part of that evolution.
• Get deep into document analysis, extraction, and input, foundational tasks for our platform's AI learning that require significant intellectual rigor on the front-lines (note that some tasks may be repetitive).
• Support the end-to-end implementation of our platform for enterprise clients.
• Contribute product ideas to improve the benefits administrator experience, particularly those relating to global benefits teams.
• Collaborate closely with engineers at all stages of product development.
• Ad hoc tasks as they arise. This could be anything.

Skills & Experience:

• Academic Excellence: You're a top graduate from a prestigious university, with an exceptional academic record that reflects your intellectual rigour and curiosity.
• AI Passion and Knowledge: You have a genuine, intense interest in AI. You'll be asked to share your latest AI projects and explain how you stay on the cutting edge, as this is vitally important to the role.
• Early Career Experience: You have at least 12 months of professional experience, but are looking to progress to a role with more autonomy and ability to create impact. Prior entrepreneurial experience is highly valued.
• Continuous Learner: You have a voracious appetite for knowledge.

What we look for:

We're a great bunch but we have some Euph cultural non-negotiables. To do well here you will:

• Thrive in fast-paced, feedback-rich environments.
• Take your work seriously, but not yourself.
• Be proactive, playful, and deeply curious.
• Want to build something that matters.
• Be willing to “do what it takes.”

What you'll get:

• Salary up to £55k
• Equity share opportunities
• Hybrid setup with a work space in Holborn, London
• Apple devices and the best AI tooling
• Private healthcare via Vitality
• 5% employer pension contribution (min 3% employee contribution)
• 25 days holiday per year, plus bank holidays
• Career rocket fuel - real growth, real ownership, real impact

Key skills/competency:

• AI Product Management
• Operations Strategy
• Benefits Administration
• Enterprise Software
• Document Analysis
• AI Tools (Claude Code, Cursor)
• Product Development
• Client Implementation
• Global Benefits
• Entrepreneurial Spirit