DataOps Automation Intern

Overview of the DataOps Automation Intern Role at ETS

ETS is a global leader in education and talent solutions, dedicated to advancing the science of measurement for fair and valid skill assessment worldwide. For over 75 years, ETS has impacted millions of learners through renowned assessments like TOEFL®, TOEIC®, GRE® and Praxis® tests. Through strategic acquisitions and the ETS Research Institute, the organization partners globally to promote skill proficiency and unlock opportunities.

This DataOps Automation Intern position offers a unique opportunity to contribute to ETS's mission by designing and developing an AI-powered chatbot. This chatbot will significantly enhance the efficiency of DataOps engineers by assisting with pipeline-related queries, troubleshooting tasks, and providing real-time insights through integration with orchestration tools. As an intern, you will play a crucial role in creating a robust knowledge base and delivering prototypes that directly improve operational efficiency and engineer productivity within a mission-driven organization.

Key Responsibilities

• Build an AI-powered chatbot designed to answer pipeline queries and facilitate troubleshooting for DataOps engineers.
• Integrate the developed chatbot with at least one critical DataOps orchestration tool, such as Apache Airflow or AWS Glue.
• Develop a comprehensive knowledge base to support frequently asked questions and metadata queries, ensuring data accessibility.
• Create compelling demonstrations and detailed documentation to effectively showcase the chatbot's capabilities and impact.
• Collaborate with the team on presenting project outcomes and strategic recommendations to ETS leadership.

Program Details

This is a paid, 8-week internship program scheduled to commence in early June 2026. Successful candidates must be eligible to work remotely within the United States, offering flexibility and exposure to a broad professional network. This career-defining experience connects interns with leadership, enhances strategic skills, and provides invaluable exposure to ETS's operations.

Required Experience

• Currently enrolled in an accredited undergraduate or graduate academic program.
• Proficiency in essential MS Office business applications, including PowerPoint, Excel, and Word.
• Demonstrated strong interpersonal skills, both written and verbal, coupled with the ability to effectively manage conflicting deadlines.
• Possess critical analysis capabilities, adept at processing high volumes of information, adapting to changing demands, and prioritizing tasks efficiently.
• Proven track record of taking ownership of projects and consistently driving results.
• Effective presentation skills; strong analytical and evaluation skillset; ability to process ambiguous data and synthesize value metrics; comfort with uncertainty.

Key Skills/Competency

• AI Development
• Chatbot Engineering
• DataOps
• Apache Airflow
• AWS Glue
• Knowledge Base Development
• Troubleshooting
• Python
• Problem Solving
• Communication Skills