Solution Engineer

Solution Engineer at ETQ

Solution Engineers at ETQ are vital in supporting the sales team by serving as technical experts during customer presentations. Additionally, Pre-Sales Engineers are responsible for understanding client requirements and acting as a crucial liaison between the Sales and Development teams.

Daily Duties

• Assist the sales team in engaging sales prospects, assessing customer requirements, and addressing technical questions that arise throughout the sales process.
• Configure and present the ETQ product suite for sales demonstrations via onsite and/or online methods.
• Review and answer technical questions and documents submitted by prospects, customers, and/or internal staff.
• Assist in the completion of RFPs and technical/solution documents.
• Act as a customer liaison to assist services in developing customer service quotes.
• Provide first-level support to prospects performing a Proof-of-Concept trial or Evaluation, filtering all requests, and conducting workshops before handing them to Technical Support.
• Maintain the security and privacy of ETQ’s information assets.

Weekly Duties

• Visit customers throughout the U.S. and abroad to meet daily Pre-Sales duties (60% plus travel may be required).
• Provide technical content when requested by Management.

Monthly Duties

• Provide necessary reports when requested.
• Attend Sales meetings when requested.
• Learn all functional and technical aspects of the product.
• Keep up with the industry and technical news and developments through trade magazines and online material.

Education / Qualifications

• Bachelor’s degree or a combination of education and experience in engineering, information systems, or business administration.
• Proven technology skills.
• Strong written and verbal communication skills.
• Detail-oriented.
• Willingness to travel.

About Hexagon

Hexagon is a global leader in enterprise software, dedicated to empowering organizations to build a safer, more sustainable, and efficient future. We transform complex data into actionable insights that drive smarter decisions, modernize operations, and accelerate digital maturity across critical industries such as public safety, defense, transportation, government, industrial facilities, and physical security.

Hexagon (Nasdaq Stockholm: HEXA B) boasts approximately 24,800 employees in 50 countries and net sales of approximately 5.4 billion EUR. Learn more at hexagon.com.

Why work for Hexagon?

At Hexagon, the philosophy is, “if you can see it, you can do it.” The company trusts its employees to bring their ideas to life, fostering an environment where innovation thrives. Hexagon has been recognized as one of the most engaged and enabled workplaces, committed to providing truly supportive resources for employees' ambitions, regardless of their background or location.

*In a recent workplace effectiveness survey by Korn Ferry, Hexagon emerged as a top performer among similar organizations regarding employee engagement and enablement.

Everyone is welcome

At Hexagon, diverse and inclusive teams are considered critical for success. The company embraces differences and is fully committed to creating equal opportunities, an inclusive environment, and fairness for all, without discrimination. Respect is a core operating principle, encouraging employees to speak up and be themselves, knowing they are valued.

Key skills/competency

• Solution Architecture
• Technical Sales
• Presales Engineering
• Customer Engagement
• Product Demonstrations
• Requirements Gathering
• RFP Response
• Technical Support
• Enterprise Software
• Business Administration