10 days ago

Solution Engineer

ETQ

Hybrid
Full Time
$135,000
Hybrid

Job Overview

Job TitleSolution Engineer
Job TypeFull Time
CategoryCommerce
Experience5 Years
DegreeMaster
Offered Salary$135,000
LocationHybrid

Who's the hiring manager?

Sign up to PitchMeAI to discover the hiring manager's details for this job. We will also write them an intro email for you.

Uncover Hiring Manager

Job Description

Responsibilities of a Solution Engineer

Solution Engineers at ETQ are pivotal in assisting the sales team, serving as indispensable technical experts during customer presentations. Additionally, Pre-Sales Engineers are tasked with discerning client requirements, effectively bridging the communication gap between the Sales and Development teams.

Daily Duties

  • Assist the sales team in engaging sales prospects, assessing customer requirements, and addressing technical questions that arise throughout the sales process.
  • Configure and present the ETQ product suite for sales demonstrations via onsite and/or online.
  • Review and answer technical questions and documents submitted by prospects, customers, and/or internal staff.
  • Assist in the completion of RFPs and technical/solution documents.
  • Act as a customer liaison to assist services in developing customer service quotes.
  • Provide first-level support to prospects performing a Proof-of-Concept trial or Evaluation, filtering all requests, and conducting workshops before handing them to Technical Support.
  • Maintain the security and privacy of ETQ’s information assets.

Weekly Duties

  • Visit customers throughout the U.S. and abroad to meet daily Pre-Sales duties (60% plus travel may be required).
  • Provide technical content when requested by Management.

Monthly Duties

  • Provide necessary reports when requested.
  • Attend Sales meetings when requested.
  • Learn all functional and technical aspects of the ETQ product suite.
  • Keep up with industry and technical news and developments through trade magazines and online material.

Education / Qualifications

  • Bachelor’s degree or a combination of education and experience in engineering, information systems, or business administration.
  • Proven technology skills.
  • Strong written and verbal communication skills.
  • Detail-oriented.
  • Willingness to travel extensively.

Key skills/competency

  • Technical Sales Support
  • Customer Requirements Analysis
  • Product Demonstration
  • RFP Response
  • Solution Architecture
  • Enterprise Software
  • Client Engagement
  • Cross-functional Communication
  • Problem-Solving
  • Travel Management

Tags:

Solution Engineer
Sales support
Technical presentations
Customer requirements
Product demonstrations
RFP response
Proof-of-concept
Customer liaison
Travel
Industry knowledge
Enterprise software
SaaS
QMS
CRM
Cloud solutions
API integration
Data analysis
System configuration
Technical documentation
Business intelligence

Share Job:

How to Get Hired at ETQ

  • Research ETQ's culture: Study their mission, values, recent news, and employee testimonials on LinkedIn and Glassdoor.
  • Tailor your resume: Customize your resume to highlight experience in technical sales, solution engineering, and enterprise software, matching keywords from the Solution Engineer job description.
  • Showcase technical expertise: Prepare to discuss your proven technology skills, particularly in product demonstrations and addressing complex technical queries relevant to ETQ's offerings.
  • Emphasize communication skills: Practice articulating complex technical information clearly and concisely, demonstrating strong verbal and written communication essential for client-facing Solution Engineer roles.
  • Prepare for travel: Be ready to discuss your flexibility and readiness for significant travel, as it is a core component of the Solution Engineer position at ETQ.

Frequently Asked Questions

Find answers to common questions about this job opportunity

Explore similar opportunities that match your background