Digital Innovation Officer
Etihad · Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates
- On site
- Full-time
- AED 180,000 / year
- Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates
Job highlights
- Drive automation adoption and implementation at Etihad.
- Design and manage automation solutions with BI tools.
- Ensure compliance with regulations and data integrity.
- Collaborate with stakeholders for goal alignment.
- Enhance business operations through innovation.
About the role
Digital Innovation Officer
The Digital Innovation Officer at Etihad Airways acts as a pivotal resource for the leadership team in driving the adoption and implementation of automation technologies across the organisation. This role is responsible for the design, development, and management of efficient automation solutions using business intelligence tools and platforms to meet business requirements and increase efficiency, while ensuring full compliance with applicable regulations.
Accountabilities
- Directly engage with external suppliers and service providers to ensure that all automation and data management systems, including Power BI, Power Automate, and SQL databases, meet the organization's requirements for compliance, functionality, and data integrity.
- Design and implement specialised data analysis tools that enable accurate and efficient access to operational data.
- Authorised to access and use confidential and sensitive information for digital transformation, provided all approvals are granted as per established company procedures and regulatory guidelines.
- Develop and deploy automation solutions using available solutions using business intelligence tools and platforms (e.g. Microsoft Power Platform, SQL, and Logic Apps).
- Maintain and update automation systems to ensure they function optimally and align with business needs.
- Identify and evaluate existing manual processes suitable for automation.
- Design and implement automation strategies to increase efficiency and accuracy in business operations.
- Ensure all automated systems and processes comply with relevant laws, regulations, and industry standards.
- Prepare documentation and maintain records for audits and regulatory reviews, as applicable.
- Collaborate with internal stakeholders to gather requirements and align automation initiatives with departmental and organisational goals.
- Recommend and implement improvements and innovations in automation technologies to enhance business operations.
Qualifications
- High school diploma or higher; a degree in Information Technology, Computer Science, or a related field is strongly preferred.
- Minimum of 4 years of experience preferably in an airline within the areas of Flight Operations.
- Fluent in English, written and verbal.
- Strong understanding of aviation regulations and safety standards, with a preference for knowledge specific to flight crew and cabin crew operations.
- Familiarity with airline industry workflows, particularly in Flight Operations, is highly desirable.
- Experience in implementing and managing automation projects, with a proven track record of enhancing operational efficiencies and supporting business transformation initiatives.
- Ability to perform detailed data analysis and translate findings into actionable insights; proficiency in SQL or logic-based systems for complex problem solving.
- Exceptional attention to detail to ensure accuracy and thoroughness of documentation, including compliance records and automation system configurations.
- Strong organizational and project management skills to handle multiple projects simultaneously and meet tight deadlines.
Additional Information
Etihad Airways is more than the UAE’s national airline - we’re shaping the future of global aviation. From our hub in Abu Dhabi, we connect people across continents and cultures, while driving our “Journey 2030” ambition to double our fleet, expand our network and grow our people for a new era of excellence. Join us and become part of a vision where the world is your workplace and extraordinary experiences take flight.
To learn more visit www.etihad.com
Recruitment Fraud Alert
Beware of fraudulent job offers from individuals or organizations claiming to represent the Etihad group. We will never ask for personal information, bank details, or payment during the recruitment process. Interviews are conducted face-to-face or via video/telephone before any formal offer. If you are asked for money, please treat it as fraudulent.
Key skills/competency
- Digital Innovation Officer
- Automation Technologies
- Business Intelligence
- Power BI
- Power Automate
- SQL Databases
- Data Analysis
- Project Management
- Process Improvement
- Aviation Regulations
Skills & topics
- Digital Innovation Officer
- Automation
- Business Intelligence
- Power BI
- Power Automate
- SQL
- Data Analysis
- Flight Operations
- Aviation
- Process Improvement
- IT
- Computer Science
- Project Management
- Etihad Airways
- Officer
- Technology
- Digital Transformation
- Compliance
How to get hired
- Tailor your resume: Highlight experience with automation, BI tools (Power BI, Power Automate), and SQL, especially in the airline industry.
- Showcase aviation knowledge: Emphasize any experience with flight operations, regulations, and safety standards.
- Quantify achievements: Provide specific examples of how you improved efficiency and supported business transformation.
- Prepare for technical questions: Be ready to discuss your experience with data analysis, SQL, and automation project lifecycles.
- Demonstrate collaboration skills: Prepare examples of working with stakeholders to gather requirements and align goals.
Technical preparation
Master Power BI and Power Automate for automation.,Practice complex SQL queries for data analysis.,Develop mock automation solutions with Logic Apps.,Review aviation regulations and flight operations.
Behavioral questions
Describe a complex automation project you managed.,How do you ensure compliance in automated systems?,Tell me about collaborating with stakeholders on requirements.,How do you recommend and implement innovations?
Frequently asked questions
- What is the primary focus of the Digital Innovation Officer role at Etihad Airways?
- The Digital Innovation Officer at Etihad Airways is focused on driving the adoption and implementation of automation technologies, designing and managing automation solutions using business intelligence tools, and ensuring compliance with regulations to increase organizational efficiency.
- What are the key technical skills required for the Digital Innovation Officer position?
- Key technical skills include proficiency with business intelligence tools like Power BI and Power Automate, experience with SQL databases, and the ability to develop and deploy automation solutions using platforms such as the Microsoft Power Platform and Logic Apps.
- Is experience in the airline industry mandatory for the Digital Innovation Officer role?
- While not strictly mandatory, a minimum of 4 years of experience, preferably within an airline in Flight Operations, is strongly preferred. Familiarity with airline industry workflows and aviation regulations is highly desirable.
- What qualifications are needed to apply for the Digital Innovation Officer job at Etihad?
- A high school diploma is the minimum requirement, with a degree in IT, Computer Science, or a related field being strongly preferred. A minimum of 4 years of relevant experience is also required.
- How does Etihad Airways ensure compliance in its digital transformation initiatives?
- Etihad Airways ensures compliance through direct engagement with suppliers, adherence to company procedures and regulatory guidelines, and by ensuring all automated systems and processes meet relevant laws, regulations, and industry standards. Documentation for audits and reviews is also maintained.
- What is the role of a Digital Innovation Officer in improving business operations?
- The Digital Innovation Officer improves business operations by identifying manual processes suitable for automation, designing and implementing automation strategies for increased efficiency and accuracy, and recommending innovative automation technologies.
- How can I highlight my suitability for the Digital Innovation Officer role at Etihad?
- To highlight your suitability, focus on your experience with automation technologies, business intelligence tools, data analysis, project management, and any specific experience within the aviation sector. Quantify your achievements in improving efficiency and supporting business transformation.