10 days ago
IT Analyst
ESET
On Site
Full Time
€32,400
Bratislava, Bratislava, Slovakia
Job Overview
Job TitleIT Analyst
Job TypeFull Time
CategoryCommerce
Experience5 Years
DegreeMaster
Offered Salary€32,400
LocationBratislava, Bratislava, Slovakia
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Job Description
Job Summary
We are looking for an IT Analyst to join our team at ESET. In this role, you will analyze and validate stakeholders' business needs and help define how best to fulfill them through technical solutions.
What You'll Do
- Act as a key liaison between internal customers (primarily the product management department) and software development teams.
- Elicit and analyze requirements from stakeholders, identifying gaps, risks, and potential issues.
- Collaborate with UX designers, architects, developers, and product owners to define both conceptual and technical solutions.
- Create clear, structured specifications using user stories, supported by UML diagrams and other modeling techniques to ensure accurate implementation.
- Work in an Agile environment as part of a cross-functional discovery and delivery team.
What We’re Looking For
- University degree (preferably in IT, Business Informatics, or related field).
- Previous experience as IT Analyst - we prefer direct experience from SW development related projects as this position is oriented on more IT/technical aspects. You are able to understand "IT language" of SW development teams.
- Strong communication skills with the ability to engage effectively with both business and technical stakeholders.
- Analytical mindset and a structured approach to problem-solving.
- Passion for technology and improving user experiences.
Nice to Have
- Basic knowledge of UML, experience with Enterprise Architect, Jira, and Confluence.
- Understanding of software development methodologies and lifecycle.
- Familiarity with Agile frameworks, ideally SAFe (Scaled Agile Framework).
- Previous experience working on cybersecurity or SaaS products.
Key skills/competency
- IT analysis
- Business needs analysis
- Technical solutions
- Software development
- Requirements elicitation
- UML diagrams
- Agile methodologies
- Problem-solving
- Stakeholder communication
- Cybersecurity understanding
How to Get Hired at ESET
- Research ESET's culture: Study their mission, values, recent news, and employee testimonials on LinkedIn and Glassdoor.
- Tailor your resume: Highlight IT analysis, B2B solutions, and Agile methodology experience effectively.
- Showcase technical prowess: Emphasize experience with UML, Jira, Confluence, and development methodologies.
- Prepare behavioral examples: Demonstrate problem-solving, stakeholder management, and strong communication skills.
- Understand ESET PROTECT: Familiarize yourself with their flagship security platform and its features.
Frequently Asked Questions
Find answers to common questions about this job opportunity
01What is the primary focus of the IT Analyst role at ESET?
02How does the IT Analyst collaborate with other teams at ESET?
03What technical skills are essential for an IT Analyst at ESET?
04Is prior experience in cybersecurity beneficial for this ESET IT Analyst position?
05What Agile methodologies does ESET utilize for product development?
06How important are communication skills for the IT Analyst role at ESET?
07What kind of impact will an IT Analyst have on ESET's products?
08What tools are preferred for documentation in ESET's IT Analyst role?
09What degree background is preferred for an IT Analyst applying to ESET?
10Can you describe the ESET PROTECT platform an IT Analyst would work on?
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