Research Analyst Report Writer, Fraud Management

Who We Are: Javelin Strategy & Research, part of Escalent

Javelin Strategy & Research, an Escalent family company, empowers clients to make informed decisions in the evolving digital financial landscape. They offer strategic insights to financial institutions like banks, credit unions, brokerages, insurers, payments companies, technology providers, fintechs, and government agencies. Javelin’s independent insights stem from a rigorous research process encompassing consumers, businesses, providers, and the transaction ecosystem. They conduct in-depth primary research to identify risks and opportunities across digital banking, payments, fraud & security, lending, and wealth management. For more information, visit www.javelinstrategy.com. Follow Javelin on Twitter and LinkedIn.

Javelin joined Escalent in 2019. Escalent is a premier human behavior and analytics advisory firm dedicated to industries facing disruption and business transformation. With over 40 years as catalysts of progress, Escalent translates data and insights into a profound understanding of human drivers, helping businesses build brands, enhance customer experiences, and inspire product innovation.

Role Overview: Research Analyst Report Writer, Fraud Management

As a Research Analyst Report Writer, Fraud Management within Javelin's Fraud & Security Practice, you will collaborate with a team of seasoned analysts, consultants, and researchers to identify, monitor, and analyze fraud trends. This 100% remote position involves producing valuable research, developing actionable insights, and providing expert advice to leading financial institutions, payment service providers, fintech providers, government agencies, and other financial services entities.

This role requires the ability to work independently and collaboratively within a fast-paced, non-routine environment. The salary range for this position is $80,000 - $90,000.

Key Responsibilities

• Advise clients and prospects using Javelin’s independent consumer and industry survey data, combined with deep industry knowledge and expertise.
• Outline and draft comprehensive research reports, impact notes, webinars, and podcasts based on quantitative and qualitative data analysis, utilizing various formats (MS Word reports, MS PowerPoint presentations).
• Collaborate with the experienced Fraud and Security team to identify relevant topics, design surveys, and contribute to report development, presentations, and client consultations.
• Analyze and evaluate survey data, industry trends, and consumer usage patterns to deliver actionable insights and strategic recommendations.
• Respond to specific client queries by effectively mining primary or secondary research data.
• Conduct phone interviews with key vendors and financial services executives.
• Gather secondary research on fraud technologies, vendors, and emerging startups within the financial services sector.

Basic Qualifications

• 2+ years’ experience in the financial services industry, with demonstrated knowledge of fraud systems/applications.
• Strong oral and written business communication skills, coupled with proficiency in data and numbers.
• Proven analytical thinking abilities.
• Experience in writing research reports.
• Superior attention to detail and unwavering commitment to research integrity.
• Must be authorized to work in the United States without sponsorship.
• Bachelor's or Master's degree.
• Experience working independently.
• Previous consultant/analyst experience preferred.

Preferred Qualifications

• Experience using SPSS is strongly desired.
• Quantitative or qualitative research skills, including experience working with large data sets.
• Experience developing charts from data analysis.

Compensation, Benefits, And Culture

Escalent offers a comprehensive benefits package and a supportive culture:

• Medical, Dental, and Vision Insurance from large national carriers (domestic partner coverage included).
• 401k with Company Match.
• Flexible PTO – encouraging a minimum of 3 weeks of "real" vacation time.
• Paid Parental Leave.
• 12 Paid Company Holidays.
• Virtual-first workforce with employees across most states, offering a hybrid/virtual work model.
• Base Salary for this position is $80,000 - $90,000.

Learn more about the team on the Javelin People page.

Key skills/competency

• Fraud Management
• Financial Services
• Data Analysis
• Research Report Writing
• Qualitative Research
• Quantitative Research
• Client Advisory
• Trend Analysis
• Survey Design
• SPSS