Research Analyst, Fraud Management

Who We Are

Javelin Strategy & Research, part of the Escalent family, helps its clients make informed decisions in a digital financial world. It strategic insights to financial institutions including banks, credit unions, brokerages and insurers, as well as payments companies, technology providers, fintechs, and government agencies. Javelin’s independent insights result from a rigorous research process that assesses consumers, businesses, providers, and the transactions ecosystem. It conducts in-depth primary research studies to pinpoint dynamic risks and opportunities in digital banking, payments, fraud & security, lending, and wealth management. For more information, www.javelinstrategy.com. Follow us on Twitter and LinkedIn.

Javelin joined the Escalent family in 2019. Escalent is a top human behavior and analytics advisory firm specializing in industries facing disruption and business transformation. As catalysts of progress for more than 40 years, we tell stories that transform data and insights into a profound understanding of what drives human beings. We help businesses turn those drivers into actions that build brands, enhance customer experiences and inspire product innovation.

Role Overview

As an Analyst within the Fraud & Security Practice at Javelin, you will join a team of accomplished analysts, consultants, and researchers who identify, monitor and analyze trends in fraud. You will produce research, develop insights, and provide advice to leading financial institutions, payments service providers, fintech providers, government agencies and other financial services entities.

This is a 100% Remote position - it requires the ability to work independently and within a team, and you must be flexible in adapting to a non-routine and fast paced environment.

The Salary Range for this position is $80,000 - $90,000.

Responsibilities

• Advise clients and prospects based on Javelin’s independent consumer and industry survey data, as well as industry knowledge and expertise.
• Outline and draft research reports, impact notes, webinars and podcasts based on quantitative and qualitative data analysis, using a variety of formats (MS Word reports, MS PowerPoint presentations, etc.).
• Work with an experienced Fraud and Security team to identify topics of interest, design surveys, and participate in the development of reports and presentation and consultation to clients.
• Analyze and evaluate survey data, trends, and consumer usage patterns to provide actionable insights and recommendations.
• Respond to specific client queries by mining primary or secondary research data.
• Conduct phone interviews with vendors and financial services executives.
• Gather secondary research about fraud technologies, vendors and startups in the financial services space.

Basic Qualifications

• 2+ years’ experience in the financial services industry, with knowledge of fraud systems/applications.
• Strong ability to communicate orally and in written business formats, coupled with a comfort with numbers and data.
• Analytical thinking.
• Experience writing research reports.
• Superior attention to detail and an insistence on research integrity.
• Must be authorized to work in the United States without sponsorship.
• Bachelor's or Master's degree.
• Experience working independently.
• Previous consult/analyst experience preferred.

Preferred Qualifications

• Experience using SPSS strongly desired.
• Quantitative or qualitative research skills, including experience working with large data sets.
• Experience developing charts from data analysis.

Compensation, Benefits, And Culture

Escalent offers a comprehensive compensation and benefits package:

• Medical, Dental, and Vision Insurance - Large carriers on a national level (domestic partner coverage included).
• 401k with Company Match.
• Flexible PTO - Feel no guilt in taking off a minimum of 3 weeks of “real” vacation time.
• 12 Paid Company Holidays.
• Hybrid/Virtual Work - Virtual-first workforce with employees in most states.
• Base Salary for this position is $80,000 - $90,000.

Explore Our People page to learn more about the people behind the brand: https://javelinstrategy.com/about-javelin.

Key skills/competency

• Fraud Management
• Financial Services
• Data Analysis
• Research Report Writing
• Consumer Survey Data
• Quantitative Research
• Qualitative Research
• Payments Industry
• Fintech Trends
• Security Trends