Fraud Management Research Analyst/Report Writer

Fraud Management Research Analyst/Report Writer

Javelin Strategy & Research, part of the Escalent family, empowers clients to make informed decisions within the dynamic digital financial landscape. We deliver strategic insights to financial institutions including banks, credit unions, brokerages, insurers, payments companies, technology providers, fintechs, and government agencies. Javelin's independent insights are born from a rigorous research process, evaluating consumers, businesses, providers, and the transaction ecosystem. We conduct in-depth primary research studies to pinpoint evolving risks and opportunities across digital banking, payments, fraud & security, lending, and wealth management. For more information, visit www.javelinstrategy.com and follow us on Twitter and LinkedIn.

Javelin integrated with the Escalent family in 2019. Escalent stands as a premier human behavior and analytics advisory firm, specializing in industries confronting disruption and business transformation. With over 40 years as catalysts of progress, we craft narratives that convert data and insights into a profound understanding of human motivations. We empower businesses to transform these drivers into actions that cultivate brands, enhance customer experiences, and inspire product innovation.

Role Overview

As a Fraud Management Research Analyst/Report Writer within Javelin's Fraud & Security Practice, you will collaborate with a team of accomplished analysts, consultants, and researchers dedicated to identifying, monitoring, and analyzing fraud trends. This role involves producing insightful research, developing strategic recommendations, and offering expert advice to leading financial institutions, payments service providers, fintech providers, government agencies, and other financial services entities.

This is a 100% Remote position, requiring strong independent work habits coupled with effective team collaboration. Adaptability to a non-routine and fast-paced environment is essential.

The annual salary range for this position is $80,000 - $90,000.

Responsibilities

• Advise clients and prospects based on Javelin’s independent consumer and industry survey data, alongside industry knowledge and expertise.
• Outline and draft comprehensive research reports, impact notes, webinars, and podcasts utilizing quantitative and qualitative data analysis, presented in various formats (e.g., MS Word reports, MS PowerPoint presentations).
• Collaborate with an experienced Fraud and Security team to identify relevant topics, design surveys, and contribute to report development, presentations, and client consultations.
• Analyze and evaluate survey data, industry trends, and consumer usage patterns to deliver actionable insights and strategic recommendations.
• Respond to specific client queries by mining primary or secondary research data.
• Conduct phone interviews with vendors and financial services executives.
• Gather secondary research pertaining to fraud technologies, vendors, and startups within the financial services sector.

Basic Qualifications

• 2+ years’ experience in the financial services industry, with demonstrated knowledge of fraud systems/applications.
• Strong oral and written business communication skills, coupled with comfort in working with numbers and data.
• Proven analytical thinking abilities.
• Experience in writing research reports.
• Superior attention to detail and a steadfast commitment to research integrity.
• Must be authorized to work in the United States without sponsorship.
• Bachelor's or Master's degree.
• Experience working independently.
• Previous consulting or analyst experience preferred.

Preferred Qualifications

• Strongly desired experience using SPSS.
• Quantitative or qualitative research skills, including proficiency in working with large data sets.
• Experience developing charts from data analysis.

Compensation, Benefits, And Culture

• Medical, Dental, and Vision Insurance - comprehensive national carriers (domestic partner coverage included).
• 401k with Company Match.
• Flexible PTO - encouraging a minimum of 3 weeks of 'real' vacation time.
• Paid Parental Leave.
• 12 Paid Company Holidays.
• Hybrid/Virtual Work - Virtual-first workforce with employees in most states.
• Base Salary for this position is $80,000 - $90,000.

Key skills/competency

• Fraud Management
• Financial Services Industry
• Research & Analysis
• Report Writing
• Data Interpretation
• Client Advisory
• Survey Design
• Quantitative Analysis
• Qualitative Research
• Communication Skills