Learning Content Designer (Transformation) (Fixed Term)
ERM · Philadelphia, PA
- On site
- Full-time
- $90,000 / year
- Philadelphia, PA
Job highlights
- Design impactful learning content for global teams.
- Transform complex info into engaging learning experiences.
- Utilize generative AI tools for content creation.
- Partner with SMEs to deliver learning solutions.
- Fixed-term role with flexible, remote work.
About the role
Job Summary
ERM is seeking an experienced Learning Content Designer for a fixed-term, global role. This position focuses on transforming complex knowledge into high-impact learning experiences that drive capability and behavior change within a growing organization. You will work flexibly across time zones, leveraging AI tools and partnering with subject matter experts to create practical, relevant, and scalable learning solutions.
Why This Role Matters?
Learning at ERM is performance-focused, supporting change and building skills at scale. The Learning Content Designer translates complex, technical, and specialist knowledge into practical, usable learning experiences that keep pace with business transformation and support a skills-based organization.
What Your Impact Is:
- Design and write high-quality, learner-centred content that drives performance and behaviour change.
- Rapidly synthesise complex information into effective, accessible learning assets.
- Enable speed and scalability by using AI-enabled tools responsibly and effectively.
- Partner with subject matter experts and stakeholders across services and regions to deliver value-adding learning solutions.
- Contribute to a consistent, engaging learner experience across programmes, platforms, and formats.
- Support global Learning & Development initiatives through strong coordination, content management, and operational excellence.
What You'll Bring:
- Strong instructional design, learning content writing, and sense-making skills.
- Demonstrated ability to independently design and write learning content aligned to defined outcomes, skills, and behaviours.
- Experience rapidly distilling complex, technical, or specialist information into usable learning content.
- Effective use of generative AI tools for first-draft creation, content variation, scenario generation, summarisation, and iterative development.
- Strong human learning judgement to validate accuracy, relevance, ethical AI use, and learning effectiveness.
- Experience designing learning across multiple formats (instructor-led, self-paced, digital, blended, campaign-based).
- Ability to create modular, reusable learning content suitable for use in the flow of work.
- Strong stakeholder management skills and confidence partnering with SMEs across regions and services.
- Experience using learning content development tools and designing for LMS/LXP and workplace platforms (e.g., Teams, SharePoint).
- Awareness of accessibility, inclusion, and learning design standards.
- Strong organisational and time management skills with high attention to detail.
- Proficiency in Microsoft Office (Word, Excel, Teams).
- Familiarity with LMS platforms (Cornerstone OnDemand preferred).
- Excellent written and verbal communication skills.
- Ability to work independently and collaboratively across teams and time zones.
- Comfort working in ambiguous, fast-moving environments.
- This position is not eligible for immigration sponsorship.
Key Responsibilities:
- Instructional Content Design & Learning Writing: Design and write learner-centred content aligned to defined outcomes, skills, and behaviours; apply instructional design principles to support application; create clear, engaging learning narratives; adapt content style, depth, and structure for different audiences.
- Rapid Sense-Making & Content Development: Distil complex information into effective learning content; prioritise learner performance; deliver usable content early and improve over time; balance speed, accuracy, and learning effectiveness.
- AI-Augmented Content Development: Use generative AI for drafting, content variation, scenario creation, and practice activities; summarise and restructure SME input; apply editorial judgement for accuracy and ethical use; integrate AI to increase speed and scalability.
- Multi-Format & Flow-of-Work Learning: Design learning across various formats (instructor-led, self-paced, digital, blended, campaign-based); create modular, reusable content; design learning assets for use in the flow of work.
- SME Partnership & Learning Consulting: Partner with SMEs to extract insight; ask effective questions to surface performance needs; translate SME input into learner-centred content; build credibility as a learning partner.
- Learning Tools, Platforms & Content Craft: Build learning assets using appropriate tools; design content for LMS/LXP and workplace platforms; apply accessibility, inclusion, and ERM learning design standards.
- Programme Coordination & Learner Experience: Schedule and manage learning logistics; maintain training calendars and LMS data accuracy; serve as a point of contact for learners; monitor engagement metrics; provide live coordination and hosting support.
- Content, Resource & Operational Support: Collaborate on learning materials; support evaluation of learning programmes; contribute to continuous improvement; support compliance with data protection policies; liaise with IT and HRIS teams.
Additional Attributes:
- Champion ERM’s purpose, values, and safety protocols.
- Comfortable embracing ambiguity and change.
- Strong self-management and prioritisation skills.
- Confident escalating issues and proactively problem-solving.
- Adaptable, resourceful, and able to move between projects with ease.
- Service-oriented mindset, supporting staff development and company growth.
Who We Are:
ERM is the largest global pure-play sustainability consultancy, partnering with leading organizations to create innovative sustainability solutions and unlock commercial opportunities. We are committed to fostering a diverse, equitable, and inclusive work environment, recognizing diversity as a strength in creating better client solutions. Our team of experts applies a “boots to boardroom” approach to operationalize sustainability and address environmental, health, safety, risk, and social issues.
Key skills/competency
- Instructional Design
- Learning Content Writing
- Generative AI Tools
- Subject Matter Expert (SME) Partnership
- Adult Learning Principles
- Content Development
- Learning Experience Design
- Stakeholder Management
- Accessibility Standards
- Learning Management Systems (LMS)
Skills & topics
- Learning Content Designer
- Instructional Design
- Content Writing
- AI Tools
- Learning Experience Design
- Subject Matter Expert Collaboration
- Global Learning
- Fixed-Term Contract
- Sustainability Consulting
- Transformation
How to get hired
- Tailor your resume: Highlight instructional design, AI tools, and content writing experience.
- Craft a cover letter: Emphasize your ability to transform complex information for ERM.
- Showcase your portfolio: Include examples of diverse learning content you've designed.
- Prepare for interviews: Discuss your approach to SME collaboration and AI integration.
Technical preparation
Practice writing concise, learner-centered content.,Experiment with generative AI for drafting tasks.,Design a modular learning asset example.,Prepare to discuss instructional design models.
Behavioral questions
Describe handling ambiguity in fast-paced projects.,How do you partner effectively with SMEs?,Share an example of driving behavior change.,How do you manage competing priorities and deadlines?
Frequently asked questions
- What are the key responsibilities for the Learning Content Designer (Transformation) role at ERM?
- The key responsibilities for the Learning Content Designer (Transformation) at ERM include designing and writing learner-centered content, rapidly synthesizing complex information, utilizing generative AI tools, partnering with subject matter experts, and creating multi-format learning experiences for a global organization.
- What qualifications are essential for the Learning Content Designer at ERM?
- Essential qualifications for the Learning Content Designer at ERM include strong instructional design, learning content writing, and sense-making skills, demonstrated ability to design and write content aligned to outcomes, effective use of generative AI tools, and experience designing learning across multiple formats.
- How does ERM leverage AI in the Learning Content Designer role?
- ERM leverages AI in this role to support first-draft creation, content variation, scenario generation, summarization, and iterative development of learning content, aiming to increase speed and scalability responsibly.
- Is the Learning Content Designer (Transformation) role remote or hybrid at ERM?
- The Learning Content Designer (Transformation) role is a global position that involves working flexibly across time zones, indicating a remote work arrangement with a requirement for collaboration across different geographic locations.
- What makes the Learning Content Designer role at ERM unique?
- This role is unique because it focuses on transforming complex knowledge into high-impact learning experiences within a global sustainability consultancy undergoing transformation, with a strong emphasis on leveraging AI and driving real behavior change.
- What is the expected impact of a Learning Content Designer at ERM?
- The expected impact of a Learning Content Designer at ERM is to enable performance, support change, and build skills at scale by translating complex information into practical, usable learning assets that drive capability and behavior change.
- What kind of learning formats will I design for as a Learning Content Designer at ERM?
- As a Learning Content Designer at ERM, you will design learning across multiple formats, including instructor-led, self-paced, digital, blended, and campaign-based learning, creating modular and reusable content for use in the flow of work.