Technical Sales Intern

Who are we?

Equinix is the world’s digital infrastructure company®, shortening the path to connectivity to enable the innovations that enrich our work, life and planet.

A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future.

A career at Equinix means being at the center of shaping what comes next and amplifying customer value through innovation and impact. You’ll work across teams, influence key decisions, and help shape the path forward. You’ll find belonging, purpose, and a team that welcomes you—because when you feel valued, you’re empowered to do your best work.

Interns are an important part of our global team—they solve real-world business challenges and make a difference. If you’re a forward-thinking, hard-working college student who loves to learn and wants to make a positive impact on the world while growing your career, come help us shape the digital world.

The Equinix Internship Program offers wide-ranging paid internship opportunities across all of our functions, where you will be given the opportunity to gain basic knowledge and understanding, working alongside our leaders. You will spend your time gaining practical work experience and learning from some of the sharpest minds in the industry, work in a culture that thrives on innovation and delivering results, while building solid relationships with industry leaders, and fellow students from around the country.

Technical Sales Intern Responsibilities

Technical Consulting and Sales Support

• Learns to identify customer’s business needs, challenges, and technical requirements.
• May analyze situations and data on problems of basic to moderate scope.
• Applies defined technical processes and procedures to develop solutions under close supervision, receives guidance on more complex issues.
• Provides basic, often scripted support for customer meetings and tours which may advance to less standard scenarios.

Solution Design and Deliverables

• Provides some technical sales support to all assigned Sales account executives.
• Follows standard practices and procedures in analyzing situations or data from which answers can be readily obtained.
• Exercises limited judgment within defined procedures and practices to determine appropriate solutions.
• Assists in and/or coordinates RFI/P/Q preparation as requested by Sales Representatives.
• Develops or assists with portions of deliverables for the customer with extensive oversight and direct from Sales Engineering Management and/or peers.

Customer Service

• Communicates verbally and in writing with customers (internal and external) under close supervision, coaching and guidance.
• Coordinates portions of pre-sale support for all company products and services.
• Learns to provide basic technical support in sales presentations, customer meetings, and trade shows.

Business and Market Expertise

• Demonstrates a basic understanding of Equinix DC, Network, and Cloud products.
• Possesses basic industry knowledge and familiarity of the competitive landscape.

Collaboration / Communication

• Learns to support Sales teams in efforts to earn new business and maintain existing customer relationships.
• Collaborates on a limited basis with internal teams (CSM, OM, IM, Ops, etc.) to ensure smooth project transition from pre-sales to post-sales.
• Develops understanding of and maintains relationships with key internal stakeholders.

Mentorship / Team Leadership

• Open to guidance from leadership and more senior Sales Engineers.

Qualifications

• Pursuing a Bachelors/Masters degree in Computer Science, Engineering, Sales, Management Information Systems, Data Science, etc.
• Currently enrolled in a university program and will graduate between August 2026-May 2027.
• Available to intern (hybrid) from June- August 2026 hybrid in our Chicago office.

Key skills/competency

• Technical Sales Support
• Customer Needs Analysis
• Solution Development
• RFI/P/Q Coordination
• Digital Infrastructure
• Networking Concepts
• Cloud Services
• Communication Skills
• Cross-functional Collaboration
• Data Analysis (basic)