Senior User Experience Designer

Who is Equinix?

Equinix is the world’s digital infrastructure company®, shortening the path to connectivity to enable the innovations that enrich our work, life, and planet. It's a place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future. A career at Equinix means being at the center of shaping what comes next and amplifying customer value through innovation and impact. You’ll work across teams, influence key decisions, and help shape the path forward. You’ll find belonging, purpose, and a team that welcomes you—because when you feel valued, you’re empowered to do your best work.

Job Summary

As a Senior User Experience Designer, you will architect and execute interaction and visual design as part of a multi-disciplinary team. Your work will draw on results from user research, content strategy, and workflow analysis. You will apply contemporary user experience methodologies to the design and development of engaging user interfaces for websites and applications. This role provides highly analytical and journey-driven paths to fuel creative UI/visual design for a complete end-user experience. You will develop prototypes, mockups, wireframes, task flows, and other visuals, and conduct user research and usability testing to measure the quality of user interaction with digital platforms.

Key Responsibilities

User Research and Usability

• Plans and administers quantitative and qualitative user research projects.
• Assists in selection of user research methodologies to optimize data collection.
• Interacts with stakeholders to determine requirements and set expectations.
• Creates user scenarios and stories to coordinate with other teams.
• Leads user research sessions.
• Analyzes research results to inform design and development.
• Produces UX deliverables for user focus groups and data collection.
• Leverages and consumes user research data in the creation of UX deliverables.

Information Architecture

• Designs organization and categorization of schemas within an information system.
• Develops navigation structures to support proper wayfinding.
• Ensures navigational consistency across multiple complementary sites and/or applications.
• Structures and classifies sites and applications to help people find and manage information.
• Designs an information space to facilitate task completion and intuitive access to content.

Interaction Design

• Develops a range of UX deliverables, including task flows, information architecture (IA) diagrams, design studies, wireframes, and high-fidelity interface mockups.
• Leads, presents, defends, and articulates design work in design reviews with colleagues and stakeholders.
• Executes interaction design as a part of a multi-disciplinary team.
• Researches interaction design trends.

Visual/UI Design

• Works cross-functionally to develop design language consistent with user needs and brand identity.
• Designs and delivers visual mockups, layouts, and specifications for a site/application's look and feel (color, shape, typography, etc.).
• Contributes to design specifications and style guides, and produces new sections when necessary.
• Collaborates with development teams to ensure specifications are understood and implemented.

UX Strategy/SME Consultation

Applies critical thinking to a variety of complex user problems, taking into account user needs, business objectives, and technical constraints.

Prototyping

• Determines need for prototyping efforts, based on functional complexity and requirement specifics.
• Designs and produces visual and/or interaction design components for use in clickable UI walkthroughs or code prototypes.
• Socializes prototypes via design reviews or 1:1 usability.

Qualifications

• 5+ years experience preferred.
• Bachelor's degree preferred.

Compensation & Benefits

This is a new full-time position within our organization. The targeted pay range for this position in the United States - Dallas Infomart Office DAI is 118,000 - 176,000 USD / Annual. In Canada - Toronto Office TRO, the range is 88,000 - 132,000 CAD / Annual. Our pay ranges reflect the minimum and maximum target for new hire pay, determined by role, level, and location. Individual pay is based on additional factors including job-related skills, experience, and relevant education and/or training. The targeted pay range listed reflects the base pay only and does not include bonus, equity, or benefits. Employees are eligible for bonus, and equity may be offered depending on the position. Equinix ensures all benefits are competitive, inclusive, sustainable, connected, and efficient. We offer an Employee Assistance Program to all employees.

US Benefits include health, life, disability, and voluntary insurance plans; a retirement plan with company contributions; and accrued Paid Time Off (PTO) along with various paid holidays.

Canada Core Benefits include healthcare coverage complementing provincial systems; life, disability, and optional benefit plans; Equinix-sponsored retirement or savings plans (DCPP, RRSP, TSFA); and both vacation and personal time, along with various paid holidays.

Eligibility requirements apply to some benefits. Benefits are subject to change and may be subject to specific plan or program terms.

Diversity & Inclusion

Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know. Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer, considering all qualified applicants without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy/childbirth, sexual orientation, gender identity, marital status, age, veteran status, disability, medical condition, genetic information, or any other status protected by applicable law. We use artificial intelligence in our hiring process.

Key skills/competency

• User Research
• Usability Testing
• Information Architecture
• Interaction Design
• Visual Design
• UI Design
• Prototyping
• Workflow Analysis
• Stakeholder Management
• UX Strategy