Inside Sales Specialist

Inside Sales Specialist at Equifax

Join Equifax's Enterprise Sales team in an entry-level sales role and drive revenue growth within existing accounts and with warm leads. As an Inside Sales Specialist (Telephone Account Manager), you'll manage a large portfolio of customers, focusing on achieving monthly sales targets and expanding market awareness of Equifax's solutions. This role is an excellent opportunity to learn the ropes of sales, develop crucial business skills, and play a vital role in connecting businesses and customers with the insights they need to succeed.

Who is Equifax?

Equifax is a global data and information services leader that empowers businesses and consumers with insights. Through our customer focus, market-leading cloud technology, and advanced analytics, we’re shaping the future of data-driven decision-making.

What You'll Do:

• Drive Sales: Conduct outbound calls to sell Equifax products and services, consistently exceeding monthly revenue targets.
• Manage Client Portfolio: Proactively manage a portfolio of SME clients, implementing a segmented call plan to maximize engagement and sales.
• Identify Opportunities: Monitor customer activity, perform analysis, and conduct account reviews to identify upsell and cross-sell opportunities.
• Maintain Data & Forecast: Accurately document sales activity in Salesforce and provide reliable monthly and quarterly sales forecasts.
• Build Relationships: Provide exceptional customer service and foster strong client relationships.
• Learn Our Products: Develop and consistently maintain an extensive knowledge of the products and services offered by Equifax.

What You'll Need:

• Great communication and presentation skills and an ability to listen to people/customers and adapt your communication style to different audiences (this includes both written and verbal).
• 1 - 2 years of work experience.
• The ability to learn large amounts of information quickly and be able to use it to help solve problems.
• Relationship building skills and the ability to build and maintain trust.
• Strong maturity and resilience and an ability to bounce back from setbacks while maintaining a positive attitude.
• Strong time management skills.

What Will Set You Apart:

• Experience solving problems for customers.
• A demonstrative experience of a strong aptitude to learn complex information would make a significant difference (training provided).
• A growth mindset and a willingness to improve and learn new techniques.

What’s in it for you?

At Equifax, we are on a mission to ensure that you have the support, resources, and opportunities to Power Your Possible. Here are just a few ways we give back to our teams:

• Hybrid Work Model (3 days in office + 2 from home after training is completed).
• Additional Leave Allocations of up to 7 additional days leave per year + public holiday swaps.
• Base Salary + Super + Rewarding Sales Incentive Plan (commission structure).
• Discounted Gym Memberships.
• Discounted Private Health Cover (and discounted pet insurance if you want it!).
• Employee Stock Purchase Plan.
• Career Development and Learning.
• A Diverse and Inclusive Workplace and Environment.
• Wellbeing Resources (including free financial wellbeing products and resources).

Key skills/competency

• Inside Sales
• Account Management
• Client Relationships
• Salesforce CRM
• Outbound Calling
• Revenue Growth
• Communication Skills
• Problem Solving
• Time Management
• Data Analysis