Client Services Support Consultant
@ Equifax

San José, San Jose, Costa Rica
$70,000
On Site
Full Time
Posted 22 hours ago

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Email Hiring Manager

XXXXXXXXX XXXXXXXXX XXXXXXXX****** @equifax.com
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Job Details

What You Will Do

The Client Services Support Consultant will manage project and contract lifecycles, oversee billing and financial operations, provide cross-functional support, generate reports, and aid in vendor and client onboarding.

  • Manage project and contract administration including reviews and approvals.
  • Oversee billing operations, track invoicing, and resolve financial issues.
  • Support internal teams such as sales, product managers, and fulfillment.
  • Consolidate project logs and contribute to performance reporting.
  • Backup vendor and client onboarding processes as needed.
  • Address customer service inquiries for timely resolutions.

What Experience You Need

Bachelor’s degree in Business Administration, Organizational Management, or a related field with 1-2 years of related experience. Proficiency in English (B2+), flexibility for overtime and on-call during peak periods.

Internal Candidates

Candidates must have a minimum of one year tenure in their current position, free from recent disciplinary actions or performance improvement plans.

Key skills/competency

  • Project Management
  • Contract Management
  • Billing
  • Client Support
  • Invoicing
  • Reporting
  • Administration
  • Vendor Onboarding
  • Financial Operations
  • Customer Service
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How to Get Hired at Equifax

🎯 Tips for Getting Hired

  • Customize Resume: Highlight billing and project management experience.
  • Tailor Cover Letter: Mention Equifax and client services skills.
  • Prepare for Interviews: Review contract and invoicing scenarios.
  • Research Equifax: Understand their services and company culture.

📝 Interview Preparation Advice

Technical Preparation

Review billing software operations.
Practice contract database entry tasks.
Refresh invoice tracking procedures.
Study MS Office and CRM tools.

Behavioral Questions

Describe handling difficult customer inquiries.
Explain managing shifting project priorities.
Discuss teamwork in cross-functional support.
Share approach to resolving billing issues.

Frequently Asked Questions