Account Manager, CMS

Account Manager, CMS at Epicor

The Account Manager, CMS is responsible for selling Epicor products and services to CMS existing customers in an assigned territory. This role represents the company to the customer and the customer to the company in all sales-oriented activities.

What You Will Be Doing

• Works with existing customers to understand their business objectives and create appropriate solutions to meet their business needs.
• Develops and manages relationships within our existing customers.
• Develops compelling value propositions based on ROI cost/benefits analysis.
• Coordinates cross-functionally within and outside of the sales team.
• Some travel is expected in support of sales efforts.

What You Will Likely Bring

• Proven track record of sales success in the software industry.
• Excellent written and verbal communication skills.
• Self-starter with the ability to manage time and stay organized.
• Strong attention to detail and process oriented.
• Experience with Salesforce preferred.
• 3+ years applicable experience and demonstrated success/knowledge.
• Bachelor’s degree preferred.

About Epicor

At Epicor, we’re truly a team. Join 5,000 talented professionals in creating a world of better business through data, AI, and cognitive ERP. We help businesses stay future-ready by connecting people, processes, and technology. From software engineers who command the latest AI technology to business development reps who help us seize new opportunities, the work we do matters. Together, Epicor employees are creating a more resilient global supply chain.

We’re Proactive, Proud, Partners. Whatever your career journey, we’ll help you find the right path. Through our training courses, mentorship, and continuous support, you’ll get everything you need to thrive. At Epicor, your success is our success. And that success really matters, because we’re the essential partners for the world’s most essential businesses—the hardworking companies who make, move, and sell the things the world needs.

Competitive Pay & Benefits

• Health and Wellness: Comprehensive health and wellness benefits designed to support your overall well-being.
• Internal Mobility: Opportunities for mentorship, continuing education, and focused career goal setting, with 25% of positions filled internally.
• Career Development: Free LinkedIn Learning licenses for everyone, along with our Mentoring Program to boost your personal development.
• Inclusive Workplace: Collaborate with a diverse team in an inclusive, global workplace that fosters innovation and celebrates partnership.
• Work-Life Balance: Policies built on mutual trust and support, encouraging time off to rest, recharge, and reconnect.
• Global Mobility: Comprehensive support for international relocations and permanent residency processes.

Equal Opportunities and Accommodations Statement

Epicor is committed to creating a workplace and global community where inclusion is valued; where you bring the whole and real you—that’s who we’re interested in. If you have interest in this or any role- but your experience doesn’t match every qualification of the job description, that’s okay- consider applying regardless. We are an equal-opportunity employer.

Key skills/competency

• Software Sales
• Account Management
• Customer Relationship Management
• Value Proposition Development
• ROI Analysis
• Cross-functional Collaboration
• CRM Software (Salesforce)
• Business Development
• Territory Management
• Solution Selling