SOC Analyst Intern

About ePayPolicy

Every day, ePayPolicy helps over 10,000 insurance companies speed up incoming and outgoing payments. By helping them move from manual, outdated forms of payment collection to modern payment tools, we help their companies work faster and more efficiently. We achieve this with powerful, secure payment tools like our online ACH and credit card payment page, alongside an integrated suite of features including point-of-sale financing, payables network tools, and check reconciliation, all managed from a single dashboard. Our expert, live support team delivers exceptional care, contributing to an industry-leading 97% customer retention rate.

Founded in 2014, our growing team is based in Austin, TX, and serves clients across all 50 US states. We've experienced over 300% growth in the last three years, with ambitious plans for the future.

The Role: SOC Analyst Intern

The SOC Analyst Intern will play a vital role in supporting the defense of ePayPolicy’s corporate and production environments. Reporting to the Head of Information Security, this position offers a hands-on opportunity to learn how to monitor, detect, and respond to security threats in real-time. This operational learning role is ideal for a vigilant problem-solver eager to hunt for threats and investigate anomalies. You will work closely with experienced engineers, distinguishing between false positives and genuine security incidents, thereby gaining practical experience in a modern SOC.

Key Responsibilities

• Monitor & Triage: Learn to actively monitor security alerts from our SIEM, EDR (CrowdStrike), and cloud environments (Azure) to identify potential threats.
• Incident Response Support: Assist the team in the initial investigation of security incidents, including phishing attempts and malware alerts, following the Incident Response Lifecycle.
• Defense Optimization: Participate in purple team exercises to validate endpoint configurations (CrowdStrike) and help verify that our detection logic effectively catches simulated attacks.
• Threat Hunting: Learn proactive threat hunting techniques to search for undetected threats or indicators of compromise (IoCs) within our network.
• Vulnerability Management: Assist in analyzing vulnerability scan results and coordinating with the IT Ops team to track remediation efforts.
• Email Security: Help analyze suspicious emails reported by employees, review anti-phishing controls, and provide feedback to users.
• Rule Tuning: Assist senior team members in tuning SIEM rules and EDR policies to reduce noise and filter out false positives.
• Documentation: Maintain accurate records of investigations and incident response actions within our ticketing system, helping to build out our internal knowledge base (Playbooks).

What You Bring

• Education/Background: A background in Computer Science, Cybersecurity, or Information Systems—whether currently pursuing a degree, possessing equivalent self-taught skills, or an IT professional transitioning into security.
• Technical Curiosity: Basic familiarity with EDR concepts or tools (CrowdStrike, SentinelOne) and SIEM logic. Understanding of Cloud Security basics (Microsoft Azure, Azure AD/Entra ID). Solid foundation in Networking protocols (TCP/IP, DNS, HTTP/S) and an interest in learning how to analyze packet captures or logs.
• Analytical Mindset: Ability to look at data and spot patterns or anomalies that don't look right.
• Certifications: Current pursuit of certifications such as CompTIA Security+, CySA+, or Azure Security Engineer Associate is a plus.
• Communication: Ability to communicate clearly and ask questions when you don't understand a concept—we value curiosity over knowing everything on day one.
• Passion: A genuine interest in the cybersecurity landscape, staying current with the latest threat intelligence, CVEs, and attack vectors.

Benefits

While our interns are not eligible for insurance, 401K, or Unlimited PTO plans, they will have access to the following benefits:

• Company Holidays
• In-office perks (Daily lunch stipend, access to the onsite gym, and two fully-stocked kitchens)
• Company provided laptop
• Open invite to company-events
• Company swag

Why ePayPolicy

ePayPolicy offers a supportive and inclusive company culture with a focus on work/life balance and open communication. We value everyone’s ideas and opinions, providing a huge opportunity for growth. We operate on a hybrid schedule for in-office employees, typically three days per week in the office, with specific cadences determined by each team.

Key skills/competency

• Security Monitoring
• Incident Response
• Threat Hunting
• Vulnerability Management
• SIEM
• EDR (CrowdStrike)
• Azure Security
• Network Protocols (TCP/IP)
• Log Analysis
• Email Security