Operations Scheduler

@ EOLA Power

Operations Scheduler Responsibilities:

Work in a fast-paced operations environment, balancing multiple critical jobs with high accountability. Manage a designated territory of Field Service Engineers, coordinate all maintenance visits, emergencies, and installations.

• Coordinate travel, part/equipment tracking, and emergency maintenance requests.
• Assist with challenging client requests or issue escalations.
• Collaborate with other departments to ensure project completion.
• Provide phone and email client support.
• Create customer quotes based on Field Service recommendations.
• Prepare Field Service reports based on equipment data.

Requirements:

A.S./A.A. degree with at least three years of office experience and data entry background. Must have a history of administrative responsibilities, excellent customer service, communication, writing, negotiation, and time-management skills.

• Advanced PC and Microsoft 365 skills
• Proficiency in Adobe Acrobat, Microsoft Office (Word, Excel, Outlook)
• Attention to detail and knowledge of clerical procedures
• Professional appearance, confidentiality, and reliability
• Flexibility to adjust to evolving company needs
• Must be authorized to work in the US

Compensation and Benefits:

Base salary of $60-70k plus benefits including paid time off, 401K matching, medical/dental/vision insurance, professional development assistance, referral program, paid holidays, disability insurance, life insurance, growth opportunities, and a non-taxed after-hours phone service incentive.

Key skills/competency:

Operations Scheduling, Field Service Coordination, Data Entry, Customer Service, Microsoft 365, Communication, Administration, Reporting, Logistics, Problem Solving