Consultant

Overview

Since its inception in 2003, Entrata has evolved into a global leader serving property owners, managers, and residents. Awarded by Utah Business Fast 50 and Silicon Slopes Hall of Fame, Entrata provides a comprehensive software suite including rent payments, insurance, leasing, maintenance, marketing, and communication tools.

Role Summary

The Consultant at Entrata will configure the Entrata software for customers, ensuring they achieve business success through expert advice and effective system configuration.

Internal Responsibilities

• Maintain subject matter expertise on Entrata products
• Understand industry benchmarks for property management
• Create effective consulting plans
• Suggest improvements to consulting processes

Customer Project Responsibilities

• Implement solutions for Small and Mid-Market customers
• Identify customer goals and advise on system configuration
• Build trust and resolve concerns
• Ensure seamless handoffs for long-term success

Minimum Qualifications

• 5 years related Entrata or SaaS consulting experience
• Bachelor’s degree
• Strong understanding of the Google Suite
• Excellent communication and customer service skills
• High attention to detail and strong problem-solving skills
• Exposure to multi-family / proptech industry; property management experience is a plus

Work Environment

If you are located in Utah, this is a hybrid position. Entrata values diversity, inclusivity, and a collaborative work environment.

Key Skills/Competency

• Entrata
• Consulting
• SaaS
• Configuration
• Property Management
• Customer Service
• Google Suite
• Problem-Solving
• Communication
• Subject Matter Expert