Business Administration Apprentice
@ Enfield Council

Enfield, England, United Kingdom
£25,996
On Site
Contractor
Posted 4 days ago

Your Application Journey

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Email Hiring Manager

XXXXXXXX XXXXXXXXXXXXX XXXXXXXX***** @enfield.gov.uk
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Job Details

About the Role

The Business Administration Apprentice role at Enfield Council is designed to support the effective operation of council services. Based in Enfield, Greater London, this position involves direct contact with residents, liaising with internal teams, and providing essential administrative support.

Key Responsibilities

  • Direct contact with tenants and leaseholders to address concerns.
  • Collaborate with teams to resolve resident issues.
  • Provide administrative support across departments.
  • Coordinate meetings, agendas, and take minutes.
  • Maintain and update records and databases.
  • Deliver excellent customer service.

Requirements & Skills

Candidates must have GCSEs in English and Mathematics (grade 4 or equivalent) and show an interest in housing or local government. Strong organizational, communication, and team working abilities along with proficiency in MS Office and database management are essential.

Flexible Working Arrangements

This role may require evening or weekend work to meet customer demand, while still supporting a work-life balance.

Benefits

  • Competitive salary package at Level 3 (£25,996 per annum)
  • Professional development opportunities
  • Supportive and inclusive environment
  • Comprehensive staff benefits including pension and leave schemes

Key skills/competency

Administration, Customer Service, Communication, Organization, MS Office, Database Management, Teamwork, Flexibility, Record Keeping, Local Government

How to Get Hired at Enfield Council

🎯 Tips for Getting Hired

  • Customize your resume: Highlight administrative and customer service skills.
  • Research Enfield Council: Understand their mission and culture.
  • Tailor your cover letter: Address essential criteria clearly.
  • Prepare examples: Showcase teamwork and organizational experiences.

📝 Interview Preparation Advice

Technical Preparation

Review MS Office functionalities.
Practice database management scenarios.
Learn meeting coordination tools.
Study record maintenance techniques.

Behavioral Questions

Describe a time you managed priorities.
Explain how you handled a challenging customer.
Discuss teamwork in a fast-paced environment.
Provide an example of resolving conflicts.

Frequently Asked Questions