Inside Property Adjuster

@ Encova Insurance

About the Role

Encova Insurance is seeking an Inside Property Adjuster to investigate, evaluate, estimate, and process property claims primarily by phone or other internal communication channels. This home-based role reports to a Manager, Property Claims and focuses on personal and commercial losses including structure, contents, ALE, scheduled property and business income losses.

Key Responsibilities

• Handle personal and commercial claims including contents and coverage questions.
• Assign and review work of independent adjusters and preferred contractors.
• Assist resolution specialists with contents valuation and depreciation holdback.
• Investigate, verify coverages, determine liability, and negotiate settlements.
• Manage catastrophe claims with occasional travel/overnight stays.
• Obtain and maintain necessary adjusters licensing and pass required exams.
• Maintain clear communication with internal teams and external parties.
• Perform additional duties as assigned.

Qualifications

This position requires at least 5 years' experience in property claims handling, preferably within Encova Insurance or a similar industry setting. A college degree or equivalent in insurance or business is required. Candidates must demonstrate strong communication, negotiation, and people skills alongside a thorough understanding of claims settlement techniques and relevant legal decisions.

What We Offer

Encova Insurance provides a competitive salary, bonus, and benefits package including a 401(k), wellness programs, bonus incentives, and flexible schedules with an early office close every Friday. The role is home-based with residence requirements in select states.

Key skills/competency

• Claims
• Investigation
• Evaluation
• Negotiation
• Communication
• Insurance
• Licensing
• Customer Service
• Detail-oriented
• Teamwork