Job Overview
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Job Description
Role Overview
As an Interim Recruiter, you’ll support our Talent Management team in a dynamic, fast-paced environment, leading high-volume recruiting efforts for entry-level customer service positions. You’ll spend significant time interfacing with candidates via Zoom video, conducting interviews and helping move a large pipeline of applicants through the hiring process efficiently and thoughtfully.
About You
- Prior Contract Completion for temporary assignments is a plus.
- A successful completion of a Background check with Employment history verification
- Team collaboration
- College degree or some college completed
- Willingness to learn quickly
- Ability to multi-task in a highly dynamic environment
A Day In Life
As an Interim Recruiter, you will conduct Student Success video interviews while managing a high volume of applicants each day. Your work will focus on resume review, proactive outreach, phone screenings, and in-depth video interviews to efficiently move candidates through the hiring process for entry-level customer service roles. You’ll collaborate closely with the Talent Management team to meet ongoing hiring goals, with your sole responsibility centered on selecting top talent while our onboarding team supports the next steps.
Specific Responsibilities Will Include
- Reviewing resumes and selecting qualified candidates to interview
- Scheduling and conducting professional interviews and making hire recommendations
- Responding to routine inquiries from candidates outside the company, such as next steps in the hiring process; ensuring applications are updated
- Handling multiple job tasks at one time and escalating issues in a timely manner
- Successful candidates will be required to complete and pass a CLEAR™ identity verification as part of the pre-employment screening process
Required Skills
Highly proficient in:
- Recruitment processes and database
- Various applicant tracking systems
- Making hiring decisions
- Communication skills
- Time management and organizational skills
- MS Office, Excel, Word, OneDrive
Ability To
- To conduct video interviews
- Maintain confidentiality of sensitive employee information
- Take inbound (voice) phone calls in a conversation-heavy environment responsibilities during your scheduled work shift
- Accept a temporary assignment
- Complete the contract
- Successfully complete employment verification
Must Be
- Fully proficiency in written and spoken English (equivalent to CEF C1 level or above)
- 18 years or older
- High school diploma or equivalent combination of education and experience
- Reside within an approved state*
- Able to work from home with the following internet requirements: High-speed Internet Connection (Cable, Fiber, DSL)
- Mobile Broadband is not supported, this is satellite, wireless/cellular hotspot service, and point to point internet service
- 40 Mbps Download
- 20 Mbps Upload
- 100ms Ping or less
- Jitter: 40 MS or less
- Hardwired Connection
- Wired connection from the modem/router to the device, no splits/gaps or usage of Wi-Fi bridges
Compensation
The hourly rate for this position is $25. Encoura uses national market data, internal equity considerations, and budget factors when determining compensation. Some roles may include variable pay.
About Encoura
Encoura’s mission is to empower students and institutions to create meaningful connections so everyone can make the most informed decisions to achieve their goals. Since 1972, the Company has evolved its products and services to better represent the link between students and higher education institutions and to create the highest probability of student success. Encoura’s expertise now spans enrollment, research, marketing, student success, and advancement and provides an unmatched combination of higher education experience and innovative solutions for colleges and universities. The Company also offers Encourage® — the nation’s largest free college and career planning program used by millions of high school students and educators nationwide.
Key skills/competency
- High-volume recruitment
- Applicant Tracking Systems (ATS)
- Video interviewing
- Candidate pipeline management
- Resume review
- Hiring decisions
- Communication skills
- Time management
- Organizational skills
- MS Office Suite
How to Get Hired at Encoura
- Research Encoura's culture: Study their mission, values, recent news, and employee testimonials on LinkedIn and Glassdoor.
- Tailor your resume: Highlight high-volume recruiting, video interviewing, and customer service hiring experience.
- Showcase interview proficiency: Be prepared to discuss effective strategies for conducting numerous virtual interviews.
- Prepare for behavioral questions: Emphasize examples of strong time management, organizational skills, and collaborative teamwork.
- Demonstrate ATS expertise: Articulate your proficiency with various applicant tracking systems and recruitment databases.
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