Operations Manager with Strong eCom Experience
Enclave BioActives · United States
- Hybrid
- Other
- $120,000 / year
- United States
Job highlights
- Manage projects from strategy to measurable outcomes.
- Collaborate with diverse internal and external teams.
- Leverage AI for operational innovation and efficiency.
- Build and manage relationships with strategic partners.
- Drive growth in a fast-paced direct-to-consumer brand.
About the role
About Enclave BioActives
We are Enclave BioActives, the company behind Emma Relief, one of the fastest-growing gut health brands in the direct-to-consumer space. Our mission is to create products that genuinely improve people's lives and build brands that customers trust, love, and recommend. Emma Relief has helped countless people improve their gut health and overall well-being, earning a loyal customer base and thousands of positive reviews along the way. But we're not just another supplement company. We're building category-leading brands that challenge industry norms, deliver real results, and create exceptional customer experiences from first click to repeat purchase. We're growing fast, expanding into new channels, launching new opportunities, and investing heavily in the people who will help shape what comes next. And we're just getting started.
The Operations Manager at Enclave BioActives
We're looking for an Operations Manager who thrives at the intersection of project strategy, execution, and growth. We're looking for someone who can take ownership of a various projects, collaborate with cross-functional teams, solve complex challenges, and drive meaningful business results. You'll work closely with leadership while partnering across internal teams and external agencies to ensure the projects you own are progressing and are successful.
What You'll Own
- Project Ownership - manage projects and turn them into clear priorities, actionable plans, and measurable outcomes while ensuring teams stay aligned and focused on execution
- Cross-Functional Team Collaboration - work across departments to ensure projects move forward efficiently and obstacles are removed quickly
- AI & Operational Innovation - identify opportunities to leverage AI tools and automation across marketing, operations, customer experience, and internal workflows.
- Vendor & Partner Management - build strong relationships with agencies, vendors, and other strategic partners.
You're a Fit If...
- You have at least 8 years of experience in the health, wellness, supplement, or direct-to-consumer eCommerce industry.
- You've successfully managed projects and large-scale initiatives in fast-growing businesses.
- You have deep experience with content marketing, SEO, social media, and organic growth strategies.
- You've built, managed, or scaled creator, influencer, ambassador, or affiliate programs.
- You understand how AI can be leveraged to improve productivity, decision-making, marketing performance, and operational efficiency.
- You know how to influence teams, drive accountability, and move projects forward.
- You thrive in fast-moving environments where priorities evolve and execution matters.
- You care more about results than job titles.
Why This Role Rocks
- Real Project Ownership - you'll have a direct impact on the growth, performance, and success of our projects. Your decisions won't sit in a slide deck—they'll shape the business.
- Work Alongside High Performers - you'll collaborate with talented marketers, operators, creatives, media buyers, and leadership team members who are all focused on building something exceptional.
- Variety & Challenge - no two days look the same. You'll tackle strategic initiatives, operational challenges, growth opportunities, and special projects that continuously push you to grow.
Grow With Us
As our brands continue to scale, there will be opportunities to take on greater responsibility, lead larger initiatives, and grow your career alongside the business.
Compensation & Benefits
- Competitive Compensation - you'll receive competitive compensation based on your experience, expertise, and ability to drive results.
- Work From Anywhere - this is a fully remote role, giving you the flexibility to work from wherever you're most productive while collaborating with a high-performing global team.
- Flexibility with Accountability - we care about outcomes, not micromanagement. You'll have the freedom to manage your schedule while maintaining availability during key US Eastern Time collaboration hours.
- High-Impact Role - you'll work directly with leadership and have meaningful influence on business decisions, growth initiatives, and operational strategy.
- Tools Built for Winning - you'll have access to the platforms, resources, and technology needed to help you operate efficiently and drive results.
This is an independent contractor position requiring a full-time commitment of approximately 40 hours per week. If you're excited about owning projects, collaborating with teams, solving complex business challenges, and helping scale a high-growth health and wellness brand, we'd love to meet you. 🤝
Key skills/competency
- Operations Management
- eCommerce
- Project Management
- AI Innovation
- Cross-Functional Collaboration
- Vendor Management
- Direct-to-Consumer
- Health & Wellness Industry
- SEO
- Content Marketing
Skills & topics
- Operations Manager
- eCommerce
- Project Management
- DTC
- AI
- Operations
- Growth
- Vendor Management
- Health and Wellness
- Startup
How to get hired
- Tailor your resume: Highlight your 8+ years of experience in eCommerce, health/wellness, and D2C, emphasizing project management and AI implementation.
- Showcase AI & innovation: Detail instances where you've used AI to improve marketing, operations, or efficiency in previous roles.
- Quantify achievements: Use metrics to demonstrate your success in managing large-scale initiatives and driving business results.
- Emphasize collaboration: Provide examples of how you've worked with cross-functional teams and managed vendors effectively.
- Demonstrate fast-paced adaptability: Highlight your ability to thrive in evolving environments and prioritize execution.
Technical preparation
Behavioral questions
Frequently asked questions
- What is the work arrangement for the Operations Manager position at Enclave BioActives?
- The Operations Manager role at Enclave BioActives is a fully remote position. This allows for flexibility in your work location, with the expectation of collaborating with a global team and maintaining availability during key US Eastern Time collaboration hours.
- What type of experience is most valued for the Operations Manager role at Enclave BioActives?
- Enclave BioActives highly values at least 8 years of experience in the health, wellness, supplement, or direct-to-consumer eCommerce industries. Experience managing projects, large-scale initiatives, and leveraging AI for operational efficiency are crucial.
- How does Enclave BioActives approach AI and innovation in its operations?
- Enclave BioActives actively seeks opportunities to leverage AI tools and automation across various functions, including marketing, operations, customer experience, and internal workflows. The ideal candidate will understand and drive these innovative applications.
- What is the employment type for this Operations Manager position?
- This is an independent contractor position requiring a full-time commitment of approximately 40 hours per week.
- What does 'Real Project Ownership' mean for the Operations Manager at Enclave BioActives?
- 'Real Project Ownership' means you will have direct influence and impact on the growth, performance, and success of projects. Your decisions will shape the business, moving beyond theoretical planning to tangible execution and results.
- How does Enclave BioActives support career growth for its Operations Managers?
- Enclave BioActives supports career growth by offering opportunities to take on greater responsibility, lead larger initiatives, and grow your career alongside the scaling of their brands. They invest in their people to help shape what comes next.
- What are the key collaboration requirements for this remote Operations Manager role?
- While the role is remote, you will need to maintain availability during key US Eastern Time collaboration hours to effectively work with internal teams and external agencies.