IT Business Analyst

IT Business Analyst - PST.AG

PST.AG is seeking a talented IT Business Analyst to join their team full-time. This role is crucial for defining AI-driven solutions that will transform global trade compliance through innovative data unification. You will play a key role in shaping the future of global business and trade solutions.

Responsibilities

• Requirements Gathering, Analysis and Documentation: Work closely with business stakeholders, global trade compliance specialists, developers, legal researchers, and data teams to elicit and define clear, complete, and testable requirements.
• Create and maintain detailed documentation including Business Requirements Documents (BRD), Functional Specifications (FRS), and Use Cases.
• Translate complex business needs into technical requirements, wireframes, workflows, and acceptance criteria.
• Design JSON/XML schemas to unify multi-country customs data (e.g., EU Zolltarife) into a single API structure.
• Define use cases for AI/LLM integration in document automation (e.g., extracting nested tables from PDFs).
• Create and maintain detailed business process documentation (text + diagrams).
• Product Testing & Validation: Develop detailed test plans and test cases to validate features against business and technical requirements.
• Coordinate and perform functional testing, integration testing, regression testing, and system validation.
• Project & Process Support: Ensure requirements traceability throughout the project lifecycle and facilitate change control processes.
• Maintain clear communication and status updates with project teams and stakeholders.
• Continuous Improvement & Innovation: Stay current with emerging technologies, particularly around generative AI and LLM applications.
• Document lessons learned and contribute to internal knowledge bases and templates.
• LLM Integration & AI-Focused Design: Define and document requirements for model behavior, prompts, safety constraints, system inputs/outputs, and integration points with enterprise systems.
• Evaluate use cases for LLMs across customer service, document automation, search, summarization, and other business processes.

Mandatory Requirements

• Bachelor's degree in Information Systems, Computer Science, Business Analytics, or any related discipline.
• 5+ years as a Technical BA in regulated industries (trade, logistics, finance).
• Experience working with structured and unstructured data, including XML, CSV, and government publications.
• Experience creating detailed business process documentation (text & diagrams).
• Strong familiarity with Spec-Driven Development concept.
• Knowledge in Technical Methodology: Open Spec, BMAD.
• Experience with AI/ML concepts or integrating with LLM-based systems.
• Strong BRD/FRS documentation skills.
• Excellent analytical, documentation, and communication skills.
• Conversational English.

Nice-to-haves

• Basic Java/Python for technical collaboration.
• Familiarity with AI/LLM use cases (e.g., automations, strength and limitations).
• Experience with SQL, JSON, or data transformation tools.

Key Skills/Competency

• IT Business Analysis
• Requirements Elicitation
• Spec-Driven Development
• Data Modeling
• Business Process Documentation
• AI/LLM Integration
• JSON/XML Schema Design
• Product Testing
• SQL
• Python