Payments Administrator

The Opportunity to Join EML Group as a Payments Administrator

EML is a leading Workers Compensation and Personal Injury Claims Management business dedicated to helping people regain their lives through consistent support during their return-to-work journey. With over 4,000 dedicated employees, EML continues to grow and fosters a learning culture that invests in its employees for long-term career success.

Join our friendly Adelaide team and make a positive impact daily. At EML, you'll contribute to a company that helps individuals recover while playing a crucial behind-the-scenes role in making that happen.

This entry-level position is ideal for someone aiming to build a long-term career in claims, providing essential payments and administrative support to diverse stakeholders. EML will provide comprehensive training and support, requiring only your motivation, attention to detail, and positive attitude. This is a permanent, full-time role based in the Adelaide office, with flexibility for remote work once fully trained.

Your Responsibilities

• Process and manage payments accurately and efficiently, ensuring timely receipt.
• Update payment records, prepare reports, and complete administrative tasks to maintain organised and current systems.
• Identify and resolve overpayments and underpayments to ensure financial accuracy and compliance.
• Coordinate travel and accommodation bookings for workers, employers, and providers as needed.
• Build strong relationships with customers and colleagues by consistently demonstrating EML's values and behaviours.

About You

• Experience in administration or data entry within a fast-paced environment, with a strong focus on accuracy and efficiency.
• Proficiency in using Microsoft Word and Excel to complete tasks and produce high-quality work.
• Strong time management and organisational skills, with proven ability to prioritise effectively.
• Adaptable and eager to learn, possessing a positive attitude towards change and continuous improvement.

What EML Group Offers

EML is an equal opportunity employer committed to a diverse and inclusive culture where everyone feels valued and respected. We uphold principles of respect, integrity, and honesty.

EML provides excellent career opportunities and employee benefits, including:

• A diverse and collaborative team culture.
• Flexibility to work from home to support work/life balance.
• A corporate wellbeing program with discounted health insurance and gym membership.
• Generous discounts from over 350 retailers through our RewardsHub program.
• Comprehensive learning and development opportunities.
• Access to support and counselling services through our Employee Assistance Program.
• Companywide events to foster connection and celebrate success.
• Entitlement to an annual company incentive scheme and salary reviews.
• Up to 16 weeks paid parental leave, plus superannuation.

We value our people and are dedicated to supporting employees through professional development and generous benefits. If this position interests you, please apply now.

Key skills/competency

• Payments Processing
• Administrative Support
• Data Entry
• Financial Accuracy
• Reporting
• Stakeholder Engagement
• Microsoft Excel
• Time Management
• Attention to Detail
• Compliance