AI Content Integration Intern

AI Content Integration Intern at Emerson

This internship at Emerson offers an exciting opportunity for students eager to develop skills in AI development, data analysis, and troubleshooting innovative solutions. You will gain invaluable hands-on experience with real knowledge assets, content workflows, and AI techniques prevalent in modern information systems. This role is designed to deepen your technical abilities, teach you how AI enhances real-time information retrieval, and provide direct collaboration with experienced team members who will guide your learning journey. You'll contribute meaningfully to AI pipelines, secure development practices, and practical solution-building, acquiring skills crucial for long-term career growth.

In This Role, Your Responsibilities Will Be:

• Preparing and validating KBA source files, ensuring documents adhere to required templates before conversion.
• Converting MS Word KBAs into Markdown, applying project-specific formatting and structural standards.
• Reviewing and editing Markdown and HTML outputs to correct automated conversion issues, ensuring accuracy in headers, lists, tables, images, and code formatting.
• Maintaining high accuracy by aligning converted documents with the original PDF model and cleaning unnecessary syntax.
• Applying logical segmentation (chunking) to break down content while preserving key procedures, steps, and contextual relationships for AI processing.
• Populating grounding headers, ensuring proper vectorization, and preparing documents for seamless ingestion into the AI system.
• Reviewing and refining AI-generated evaluation prompts, adjusting or removing unclear or inaccurate prompts to ensure content reliability.
• Ensuring strict adherence to confidentiality protocols when handling proprietary and sensitive documents.

Who You Are:

You are a quick learner, adept at facing new challenges and adapting to changing expectations. Your keen attention to detail ensures accuracy and consistency in every task. You communicate clearly, collaborate effectively with others, and actively seek feedback for continuous improvement. You possess critical thinking skills for problem-solving, apply logic to organize complex information, and are dedicated to producing high-quality, reliable outputs.

For This Role, You Will Need:

• Currently pursuing a degree in Computer Science, Information Technology, Technical Communication, Linguistics, or a related field.
• Ability to complete at least 480 internship hours (open to required or voluntary internships).
• Ability to begin the internship around March or April 2026.
• Comfort working with Markdown, including headers, tables, lists, images, and code blocks.
• Ability to break down long technical documents into clear, logical segments that support AI processing.
• Basic familiarity with HTML and CSS, especially when addressing formatting issues for tables and images.
• Experience using MS Word Styles and Templates when resolving source-file formatting inconsistencies.
• Strong attention to detail and a knack for identifying formatting or structural errors.
• Efficiency in managing workloads while maintaining accuracy and high-quality output.
• Flexibility and openness to learning the SMS5 interface and related project tools.
• Strong written and verbal English communication skills for coordinating with SMEs and reviewing technical content.
• Consistent adherence to confidentiality practices when handling proprietary materials.

Preferred Qualifications That Set You Apart:

• Experience working with Markdown- or HTML-based content.
• Exposure to AI concepts such as chunking, grounding, vectorization, or prompt engineering.
• Experience in technical writing, content migration, or web content management.
• Curiosity about developing solutions using existing tools and structured content processes.

Our Culture and Commitment To You:

At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives—because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams working together are key to driving growth and delivering business results.

About Us

At Emerson, we are motivated by a spirit of collaboration that helps our diverse, multicultural teams across the world drive innovation that makes the world healthier, safer, smarter, and more sustainable. We have built an engaged community of inquisitive, dedicated people who thrive knowing they are welcomed, trusted, celebrated, and empowered to solve the world’s most complex problems — for our customers, our communities, and the planet. You’ll contribute to this vital work while further developing your skills through our award-winning employee development programs. We are a proud corporate citizen in every city where we operate and are committed to our people, our communities, and the world at large. We take this responsibility seriously and strive to make a positive impact through every endeavor. At Emerson, you’ll see firsthand that our people are at the center of everything we do. So, let’s go. Let’s think differently. Learn, collaborate, and grow. Seek opportunity. Push boundaries. Be empowered to make things better. Speed up to break through. Let’s go, together.

Accessibility Assistance or Accommodation

If you have a disability and are having difficulty accessing or using this website to apply for a position, please contact: idisability.administrator@emerson.com.

About Emerson

Emerson is a global leader in automation technology and software. Through our deep domain expertise and legacy of flawless execution, Emerson helps customers in critical industries like life sciences, energy, power and renewables, chemical and advanced factory automation operate more sustainably while improving productivity, energy security and reliability. With global operations and a comprehensive portfolio of software and technology, we are helping companies implement digital transformation to measurably improve their operations, conserve valuable resources and enhance their safety. We offer equitable opportunities, celebrate diversity, and embrace challenges with confidence that, together, we can make an impact across a broad spectrum of countries and industries. Whether you’re an established professional looking for a career change, an undergraduate student exploring possibilities, or a recent graduate with an advanced degree, you’ll find your chance to make a difference with Emerson. Join our team – let’s go!

Key skills/competency

• AI Development
• Data Analysis
• Content Workflow
• Markdown
• HTML
• Content Segmentation (Chunking)
• Prompt Engineering
• Technical Communication
• Confidentiality
• Attention to Detail