Program Facilitator, AI Products and Services

About Emeritus and Eruditus

Eruditus and its sister company Emeritus provide Private Online Courses (SPOCs) to students all over the world. We have partnered with top schools across the globe, such as Columbia Business School, The Tuck School of Business at Dartmouth, MIT, Wharton, London Business School, Cambridge, and UC Berkeley Haas School of Business, to provide condensed, intense, practical, and convenient programs, which can either be conducted completely or partially online. EMERITUS enables working professionals who cannot enroll into full-time courses to access a top-tier, affordable education that will give them the skills needed to be the business leaders of tomorrow. The Emeritus and Eruditus global team include 1,000+ employees located in the US, Dubai, Mexico, India, China, and Singapore.

About the Program Facilitator, AI Products and Services Role

Emeritus is seeking a Program Facilitator, AI Products and Services for the MIT xPRO Program Designing and Building AI Products and Services. This role serves as a subject matter expert, providing front-line academic support for learners in a high-impact, 10-weeks online program. Candidates must possess industry experience and demonstrated knowledge in the course subject area, guiding learners through complex topics such as AI-driven strategies, frameworks, and real-world challenges. This independent contractor position offers work flexibility and an opportunity to diversify your resume with consultancy and teaching experience in a remote setting.

Key Responsibilities

• Learn the program content, including video content, discussion topics, assignments, knowledge checks/quizzes, and other LMS activities.
• Moderate weekly discussion boards, responding to learner questions within 24 hours, sharing relevant materials, and encouraging participation.
• Grade and provide written feedback on program assignments within 4 days of submission.
• Respond promptly to participant questions related to the program.
• Meet with the Company’s Academic Delivery team as required.
• Host weekly office hours and the Introductory webinar for participants.
• Moderate faculty sessions where required.

Qualifications

• 10+ years of extensive work experience in the field of ML/AI or any related field.
• A degree plus MBA from a top university; in STEM fields preferred.
• Proven experience identifying automation and the use of Gen AI and Agentic AI.
• Proven experience using AI-powered robotics and autonomous tools and systems.
• Proven experience managing transformation projects from initiation to closure.
• Experience leading technology integration projects using ML/AI in business units.
• Experience designing and developing various processes involving AI-based products.
• Experience using cutting-edge technology and strong programming skills using Python.
• Excellent communication and interpersonal skills, with an ability to listen effectively, respond appropriately, and maintain mutual comfort while working with a diverse population.
• Experience providing guidance and recommendations to management to ensure transformation or innovation plans align with company goals.
• Experience supporting executive or mid-career professionals in continuing education is highly preferred.
• Excellent communication, facilitation, and interpersonal skills with an ability to listen effectively, respond appropriately, and maintain a mutual comfort level while working with a diverse population.
• Ability to translate content into actionable insights.
• Empathetic and learner-centered approach.
• Comfortable in an online environment, navigating LMS platforms (Canvas), Zoom, Slack, or similar environments.
• Strong organizational and time-management skills to manage weekly cycles of engagement and support.

Program Description and Context

Deploying the right AI technologies in your organization can help automate routine tasks, gain insights through data analytics, and engage better with customers. The Designing and Building AI Products and Services program will help participants understand design principles and applications of AI across various industries. Participants will create an AI-based product proposal, learn machine and deep learning fundamentals, and apply insights to solve practical problems. By program completion, participants will devise a strategic plan for AI applications, and manage and optimize them in practice.

• Duration: 10-weeks (estimated learner commitment: 5-6 hours/week).
• Structure: Blend of asynchronous Canvas activities and live Zoom sessions.
• Target Audience: Mid- to senior-level professionals and leaders seeking to integrate AI in their business transformation.

Key Skills/Competency

• Machine Learning
• Artificial Intelligence
• Program Facilitation
• Online Education
• Python Programming
• Generative AI
• Project Management
• Curriculum Delivery
• Learner Support
• Data Analytics