Référent qualité Provence Alpes Côte d'Azur H/F - en CDD dans le cadre d'un congé maternité( 6 mois)
emeis · Nice, Provence-Alpes-Côte d'Azur, France
- On site
- Contract
- €60,000 / year
- Nice, Provence-Alpes-Côte d'Azur, France
Job highlights
- Lead quality and risk management across PACA region.
- Implement and improve the Quality Management System.
- Ensure compliance with HAS and external standards.
- Promote quality initiatives and train teams.
- Report on key performance indicators and projects.
About the role
About Emeis
Emeis is dedicated to providing personalized support and care for every individual facing challenges. We are a diverse team of 78,000 healthcare professionals, including doctors, nurses, caregivers, therapists, psychologists, and support staff, all committed to caring for the most vulnerable. We operate in various settings, including retirement homes (EHPAD), medical and rehabilitation clinics, mental health clinics, and through home care services. Our approach is to create bespoke care pathways for each person, addressing their medical, psychological, human, and social needs at every stage, from prevention to treatment and rehabilitation. At Emeis, we are forces of life.
Role Overview
Quality is at the core of our operations. Within the medico-social sector, Emeis is seeking a Quality Manager for the PACA region. This is a fixed-term contract (CDD) for a 6-month maternity leave replacement. The successful candidate will be responsible for leading and coordinating the quality and risk management initiatives with the management teams of the assigned establishments, in alignment with the group's strategy, current regulations, and HAS (Haute Autorité de Santé) requirements. Reporting to the National Manager of the medico-social pole, this role is part of the regional management team and involves close collaboration with regional stakeholders and the healthcare quality network.
Key Responsibilities
- Operational Management of the Quality System: Lead the implementation of the Quality Management System (SMQ), ensuring its coherence, consistency, and proper functioning. This includes promptly addressing risks and incidents, coordinating internal and external SMQ stakeholders, managing internal audit programs and their follow-up, conducting internal quality audits, and ensuring the achievement and maintenance of external evaluations (HAS and others). Propose improvements to processes, methods, and tools within the SMQ to drive continuous improvement and ensure compliance and effectiveness.
- Promotion of the Quality System: Oversee the updating, drafting, archiving, and dissemination of SMQ documentation. Manage the quality system management software and ensure its effective use by teams. Promote, raise awareness, support, and train internal stakeholders on SMQ evolutions.
- Activity Monitoring and Reporting: Establish periodic reporting for the regional and national directorates. Prepare for and/or participate in relevant management committees. Define and track key performance indicators for the perimeter. Lead or participate in regional or national projects related to quality management.
Qualifications and Skills
- Higher education in Quality Management/Risk Management.
- Significant experience (5 years) in quality and risk management within the healthcare and/or medico-social sector.
- Excellent interpersonal skills and leadership to unite teams across the region's establishments.
- Rigor, organizational skills, analytical abilities, and priority management.
- Proficiency in standard office tools (Excel, Word, PPT).
Additional Information
The position is based in the PACA region, requiring regular travel to all sites within the region. A valid driver's license is mandatory. A company vehicle will be provided.
Key skills/competency
- Quality Management
- Risk Management
- Healthcare Quality
- Medico-social
- HAS Standards
- Auditing
- Process Improvement
- Reporting
- Team Leadership
- Quality Assurance
Skills & topics
- Quality Manager
- Quality Management
- Risk Management
- Healthcare Quality
- Medico-social
- HAS
- Audit
- Process Improvement
- Reporting
- PACA
How to get hired
- Tailor your resume: Highlight your 5+ years of quality/risk management experience in healthcare/medico-social sectors, emphasizing achievements and certifications relevant to HAS standards.
- Showcase leadership: In your application and interviews, provide examples of how you've successfully led teams, driven quality improvements, and managed risks in previous roles.
- Demonstrate regulatory knowledge: Be prepared to discuss your understanding of French healthcare regulations, particularly HAS requirements, and how you've applied them.
- Emphasize analytical skills: Prepare to share instances where your rigorous analysis and organizational skills led to positive outcomes in quality assurance and reporting.
- Highlight communication abilities: Express your strong interpersonal skills and ability to collaborate effectively with diverse teams and stakeholders.
Technical preparation
Behavioral questions
Frequently asked questions
- What is the primary focus of the Quality Manager role at Emeis PACA?
- The primary focus is to animate and coordinate the quality and risk management approach across Emeis establishments in the Provence Alpes Côte d'Azur (PACA) region, ensuring alignment with group strategy, regulations, and HAS standards.
- Is this a permanent or temporary position at Emeis?
- This is a fixed-term contract (CDD) position, specifically to cover a maternity leave for approximately 6 months.
- What type of experience is required for the Quality Manager position at Emeis?
- Emeis requires a higher education in quality management/risk management and at least 5 years of significant experience in these fields within the healthcare and/or medico-social sector.
- What are the key responsibilities of the Quality Manager in the PACA region?
- Key responsibilities include operational management of the quality system, promotion of the quality system through training and documentation, and regular activity monitoring and reporting to regional and national management.
- Does the Quality Manager role at Emeis require travel?
- Yes, the position is based in the PACA region and requires regular travel to all Emeis sites within that region. A company vehicle and driver's license are necessary.
- What software proficiency is expected for this role at Emeis?
- Candidates are expected to be proficient with standard office tools like Excel, Word, and PowerPoint, as well as comfortable using quality system management software.
- Who will the Quality Manager report to at Emeis?
- The Quality Manager will report to the National Manager of the medico-social pole and will be integrated into the regional management team.
- What personal attributes are important for the Quality Manager role at Emeis?
- Key attributes include strong interpersonal skills, leadership, rigor, organizational skills, analytical abilities, and effective priority management.